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Acronis Partnership with Level Platforms Helps Build Managed Services Around Acronis True Image
August 21, 2007, Sydney — IT solution providers now have the confidence associated with the easy backup and restore capabilities of Acronis, Inc. (www.acronis.com.au), a leading developer of storage management software, and they can also take comfort in knowing that they can proactively monitor this solution on behalf of their clients through Level Platforms' award-winning software, Managed Workplace.
Acronis and LPI Level Platforms Inc., a leader in managed services software for IT solution providers servicing small to mid-sized businesses (SMBs), now provide the ability to monitor and manage Acronis' award-winning, image-based backup and recovery software remotely. Through the integration of Acronis True Image with Level Platforms Managed Workplace, solution providers will be able to assess performance and availability of Acronis True Image in their customers' locations.
Using Acronis True Image, customers can create an exact duplicate image of the live disk drives on servers or workstations, including the operating system, all configuration files, programs, updates, and databases. The image can be saved to internal or external disk drives (including USB 2.0 and FireWire), networked drives (NAS, SAN), RAID controllers, writable CD or DVD, SCSI tape drives, or even FTP servers, including the ability to create transportable images that can be restored universally to dissimilar hardware using Acronis Universal Restore.. It can also be saved to the same disk being imaged using Acronis Secure Zone.
The image can be used for any number of purposes, including disaster recovery, data backup, disk cloning, and migration to virtual machine environments.
"Customers put faith in our counsel, and the technology and service we provide every day," said Chip Reaves, CEO of Computer Troubleshooters, a network of 450 franchisees worldwide providing computer and technology solutions to small-business owners, home office workers and residential customers — and a customer of Level Platforms and Acronis. "It is invaluable to us that we have the best tools to keep our customers running smoothly and, if there is a problem, get them back in working order as quickly as possible."
Proven in more than 38,000 worldwide customer sites for disaster recovery and deployment scenarios, Acronis True Image is easy-to-use and deploy, optimizing productivity and delivering an immediate return on investment. Customers can restore their systems in minutes, not hours or days and reduce the costs of system recovery and deployment. More than 2,500 solution providers in 23 countries use Level Platform's software, Managed Workplace, to provide high performance managed services to their SMB customers, allowing them to reduce service/support costs, create new, recurring and highly profitable revenue streams, as well as, increase end customer satisfaction.
"We are excited about partnering with Acronis, as we have received numerous requests from the solutions providers for the ability to monitor Acronis True Image," said Ryck Marciniak, Director of Vendor Alliance. "Our partnership with Acronis and the associated product integration addresses a significant need in the channel, and IT solution providers now have a comprehensive solution provided by two of the leading companies in the industry."
"Backup and recovery is an important managed service that solutions providers offer their customers," said Eric Dougherty, Director of Channel Sales for Acronis. "Partnering with Level Platforms gives resellers and their customers the security of knowing that they are able to easily prepare for and recover from technology failures."
Acronis True Image is available immediately to Level Platform solution providers at Acronis' website, www.acronis.com. Acronis' solution providers can learn how to remotely monitor and manage Acronis True Image by visiting Level Platforms' website, www.levelplatforms.com.
About Level Platforms
Level Platforms is the leading provider of managed services software for IT solution providers servicing small and mid-sized end customers through its award winning remote monitoring and management software, Managed Workplace.
Managed Workplace provides everything a managed services provider needs to remotely monitor and manage their end customers' IT networks through a single web based central dashboard. The dashboard presents all customer site data including integrated performance and security monitoring, availability status, real-time alerting, graphical performance reporting, trouble ticketing, and asset inventory (hardware, software, network devices, and patches) , monitoring of both local and hosted web sites as well as integrated patch management, remote control and scripting for service automation of routine tasks. In addition to summarizing critical status information, the dashboard, provides immediate "drill-down" access to detailed information about any device or event.
Managed Workplace allows the solution provider to maintain high customer availability at a low cost while achieving long term, high margin recurring revenues and more responsive customer service. Comprehensive managed services training and personalized business coaching, combined with simple per site subscription pricing makes it easy for any solution provider to offer high-profit, customized managed services to end customers of any size. For more information, visit Level Platforms at www.levelplatforms.com.
Acronis is a global provider of leading backup, disaster recovery, and secure file sharing and file access solutions. Founded in 2002 Acronis has established itself as a fast-growing international company with more than 700 employees in 18 countries and partners in almost every country in the world. Acronis provides complete, efficient and reliable backup solutions for desktop, server, virtual and cloud environments as well as leading file sharing and sync solutions for mobile devices.
Acronis knows backup. The proof is in the more than 50 advanced backup and recovery technologies developed to date. Over 4.5 million consumers, small and medium businesses and service providers employ Acronis products to protect their critical data.
The company’s flagship product Acronis Backup & Recovery delivers sophisticated technology solutions packaged in an easy-to-use way that allows smaller companies to address their new enterprise-level requirements. Enterprises also use Acronis solutions to address their point disaster recovery, migration and end-point backup needs.
For additional information, please visit www.acronis.com.au. Follow Acronis on Twitter: http://twitter.com/acronis.
Acronis® and the Acronis logo are registered trademarks or trademarks of Acronis International GmbH in the United States and/or other countries.