nScaled Disaster Recovery as-a-Service (DRaaS) by Acronis supports organizations with very low tolerance for the unavailability of data and business-critical systems.
We will replicate your systems, storage and the installed software onto an on-premises appliance and into one of our cloud data centers. In case of an outage, we can restart your servers locally or in our cloud so you can continue providing IT services to your internal and external constituents until you can safely fail back. Whether you need to recover a single file, a database, or an entire server – it is as easy as a push-of-a-button. Acronis nScaled DRaaS ensures that your business stays in business by providing a flexible, pay-as-you-go service.
Guaranteed, flexible RTO
Guaranteed, flexible Recovery Time Objective (RTO) of up to 15 minutes or less per server.
Single pane of glass
Single pane of glass for all your DR tasks with self-service Web-based recovery console allowing you to manage your entire disaster recovery environment.
Push-button recovery of entire data centers with automated runbooks designed in an intuitive, graphical recovery plans editor. No more hand-written recovery plans!
Automated testing allows to regularly test your protected serves in a virtual private environment. Activate up to 3 servers at any time, or entire environment every 8 weeks.
White glove support
White glove support from our team of experts available 24x7x365 to assist you in failover and failback. We will work with you every step of the way to recover your systems!
Broad choice of platforms
Broad choice of platforms and use cases - physical or virtual, local or cloud, any hypervisor, any storage.
A single integrated solution for all your backup, disaster recovery, and data retention needs.
Recover Fast, Recover Easy
nScaled Disaster Recovery as a Service is designed for mid-size organizations and enterprises worldwide. It provides an all-in-one solution for disaster recovery, backup and data storage to companies who demand extremely low tolerance for data loss, downtime or sub-par risk mitigation. Read more
It looks simple on the surface: backup, replicate, recover… But the devil, as they say, is in the details. This paper will guide you through the options you have, and ultimately will help you plan your disaster recovery solution. Read more
The Recognized Leader in DRaaS
Forrester Research, Inc. named nScaled a Leader in The Forrester Wave™: Disaster-Recovery-As-A-Service Providers, Q1 2014. The Forrester Wave is an objective methodology, applying rigorous and pre-defined criteria for evaluating vendors on strategy, current offering and market presence.
Now part of Acronis, nScaled DRaaS is fully integrated with Acronis technology and guarantees the highest quality of service that our clients have depended on for years
Meeting Business Challenges
From some of the largest law firms to rapidly growing retailers and manufacturing companies, many clients have chosen nScaled for secure and scalable solutions to aging hardware, tapes-restricted RPO / RTO, and ongoing costs of collocation.
Each year, more companies turn to us for functionality that improves testing, meets recovery metric objectives, cut operating expenses, and keep in compliance with industry-specific data protection regulations. Our flexibility, price, peer referrals and proven technologies set us apart from other approaches time and again
What are nScaled’s primary offerings and benefits?
A:We provide (3) basic things: online backup, disaster recovery and data storage / archiving. The main benefits of our solutions are industry-leading recovery times, start-of-the-art security, intuitive and web-based administration and management controls, automated and non-invasive testing and systems monitoring, and 27×7 customer care.
How many servers; how much data is currently protected?
A: We currently protect over 1,500 servers; over 1PB in storage, in terms of block-level data. We’ve over 6TB and 500M files in storage, in terms of archiving filers.
Where is nScaled located?
A: nScaled is headquartered in San Francisco, CA (USA) with a sister office in London (UK). Our data centers are distributed between Dallas, TX and Ashburn, VA (USA), and London / Heathrow (UK).
Who are nScaled’s customers?
A: Our clients include law firms, financial and professional services, health care and manufacturing companies and more.
Once powered by nScaled, you either run in a hybrid or private cloud configuration.
If running hybrid, you run (3) instances of any given piece of data: Production, your local backup, and your remote backup. The LCA stores your local backup and your remote backup resides in our data centers.
If running fully private i.e. with nScaled integrated directly with your storage systems, you still run (3) data instances but differently: Production, your local backup (primary site), and your remote backups at your own secondary site(s).
What NAS and SAN hardware are supported?
A: We provide solutions that are hardware agnostic, supporting all major platforms.
A: We recommend that you do not create file-level backups larger than 20GB.
Are there any limits on file share size?
A: We recommend that you do not create share-level backups larger than 2TB.
What file and data types are supported?
A: Our File Recovery product supports most, generally all common, file types. This includes Microsoft Office documents (e.g. Word, PowerPoint, Excel) as well as PDFs, MP3s etc.
Our full-featured configurations support all data stored on a given physical or virtual server.
What is CloudHub?
A: CloudHub is an ESX virtual machine that runs nScaled software that powers the File Recovery service.
Do I need VMware infrastructure to use File Recovery?
A: It is required that you have VMware ESX and vSphere infrastructure to host CloudHub.
Does File Recovery support the NFS protocol?
A: The File Recovery service only supports the CIFS protocol, not NFS.
Can read/write volumes be changed to WORM compliant?
A: Yes, but please note that such an operation would not be reversible: Read/write volumes can be changed to WORM compliant, however WORM compliant volumes can’t be changed to read/write volumes.
What’s meant by “hybrid” cloud, exactly?
A: We refer to our default architecture as “hybrid” in that it typically involves leveraging both on-premises and off-site (remote) server-based cloud systems, providing the scalability and flexibility that public clouds are known for but also the security and stability that is normally only available via private cloud setups (at comparatively much higher cost).
The only exceptions where our platform isn’t “hybrid” are cases wherein we provide components of fully private configurations, which we are able to offer contingent on certain client-side components being in place.
None of our service components or technologies are offered to the general public or on a free or pay-per-use basis, also none of our infrastructure is “community”, i.e. nothing about our platform is shared with any other organizations.
How secure is nScaled; will my firm’s data be safe?
With nScaled your data is extremely safe. For companies requiring offsite backup and recovery systems for regulatory compliance, data security, safety and privacy is the whole point.
We use only SSAE 16 SOC 1 Type II data centers, designed and managed without any compromise of security or redundancy. Our products and platform architecture support the highest industry standards throughout including VPN connectivity, rotating master keys, HTTPS encryption for data in transit and AES for data at rest.
We help firms protect data and business applications with backup and disaster recovery solutions that deliver 15 minute recovery times and ensure compliance with government regulations, including Sarbanes-Oxley, Gramm-Leach Bliley and others. In applying customized configurations we regularly work closely with new clients to map point-by-point how our platform maps to compliance with regulations like HIPAA, ISO/IEC 27001:2005, ISO9001:2008, PCI_DSS and more.
Please contact us to discuss your specific business and technology needs.
Couldn’t I just build my own DR system?
Setting up a remote, offsite backup, disaster recovery and storage data center for your business continuity plan isn’t easy and it isn’t inexpensive. You need rack space, power, cooling, bandwidth and networking just to have a basic environment. Then you need to add servers, storage, virtual machines, Active Directory, VLAN, firewall, and intrusion prevention. And it has to be secure, reliable and scalable.
nScaled provides a complete infrastructure stack, offering customers a pre-built, pre-configured virtual data center priced for less than what it would cost were they to build and manage one themselves. Our clients choose us so they can keep their internal expertise focused on things that can only be managed internally, also for cost savings, simplicity and speed of deployment that trumps insourcing options.
Moreover, the security of our platform equals that of alternative, in-house approaches — In cases where new clients on-board moving off of tape or other antiquated methods, they effectively get a security upgrade.
What makes nScaled different than other providers?
There are many reasons to choose us over other vendors who claim to offer comprehensive online backup, disaster recovery and data storage solutions.
At the products level, our admin console provides a level of administrative visibility, control and transparency that is one-of-a-kind. With nScaled you know your company is protected because you can see it working, moreover you’re always in hands-on control. Also, we support both full disaster recovery system build-outs (complete data infrastructure virtualization) and entry-level approaches focused on file recovery to start.
Additionally, our platform was born in the cloud, specifically for business continuity services and originally for the Legal space — protecting some of the most sensitive data imaginable. We’re not an older-school hardware company expanding into the cloud, nor are we a public cloud offering built originally for a different primary function (e.g. file sharing or cheap storage) with DR subsequently attempted as an add-on.
What’s more, our SLAs are the strongest in the business. For example, other vendors may limit their accountabilities to cases where your data resides across most or all of their sites.
Please contact us to learn more about what sets nScaled apart.
How quickly can I get installed?
We’ve optimized our on-boarding process such that for new client installations, full disaster recovery is typically doable within weeks. Comparatively more basic, our file recovery solution can be applied within hours.
I’ve more questions. Whom should I contact?
Please see our Contact page to send general inquiries or for details on how to reach Sales or Support.
Customer Success Stories
Exchange email and iManage document management being their critical applications, and much of the environment NetApp-based, DWT needed to protect all their branches and the main data center, with a complete recovery under strict SLAs.
The BrightSource IT team was interested in modernizing their data protection, backup and disaster recovery capabilities to protect the organization from the economic risk of data loss and service downtime.
With nScaled, HunterMaclean was able to provide value without adding capital expenditures by utilizing the cloud benefit of “pay as you go”. nScaled’s Cloud Console centralized reporting, analytics and recovery.
With a single office right near the River Thames in London, the firm had long felt they needed to have an effective disaster recovery and offsite backup solution in place. Their original Disaster Recovery solution required 2-3 days using the installed backup application Attix5 and hardware provisioned by a 3rd party DR provider.