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Acronis Support mission: to create Customer success.
Acronis Support vision: to be the undisputed leader in software service and support.
I've never dealt with a more professional support. I can't express how much of a difference it makes dealing with a person who makes the customer feel at ease, takes the time to explain what I was doing wrong and ultimately fixes the problem.
Customer Central Awards
2012 Top Ranking Performers, 1st place in Best Help Desk