Customer Support

Customer Support

Product Updates  How to Install Updates

As Acronis continually develops and improves its products, it is a good practice to regularly install the latest updates. Updates provide recent enhancements and minor fixes to Acronis products (i.e. moving from 10.0 build 4940 to 10.0 build 4942). Updates are free of charge.

If you have an older version of the product, but want to upgrade to a new version of an Acronis product (i.e. moving from version 8.0 to version 10.0), please contact sales to get an Acronis Maintenance and Priority Phone Support license or purchase an upgrade directly.

We have introduced a new generation of Data Protection that redefines backup, disaster recovery and secure access. Please note, the latest builds for the Acronis Backup & Recovery and vmProtect product lines* now have new names and enhanced features. Before installing this new build, please be aware of the changes described here: kb.acronis.com/renaming
* Acronis Backup & Recovery 11.5 Update 3 (build 38573) and Acronis vmProtect 9 Update 1 (build 10007).

Consumer products

Business Products

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