Release Notes

 Feb 21, 2017
Languages: English, German, Japanese, Russian, French, Spanish, Italian, Korean, Chinese Traditional, Chinese Simplified, Dutch, Czech, Polish, Indonesian, Portuguese, Brazilian Portuguese, Spanish LatAm

What's new in Acronis True Image?

  • Local Mobile Backup to a Mac
    In addition to mobile-to-cloud backup, now you can wirelessly back up mobile devices not only to a Windows computer, but also to a Mac.

  • View content of a mobile backup
    On Windows and Mac computers you can then browse mobile content including photos, videos, messages, and contacts — no cloud required.

  • Back up a Mac computer to an NAS
    Back up your Mac to automatically discovered NAS devices on the local network.

  • Encryption for Mobile and Facebook backups
    All mobile and Facebook backups are encrypted in transit and in storage, whether to local computers or the cloud.

  • Recovery from Facebook backup will be supported
    Facebook backups can now be recovered directly to the same or to a different Facebook account including photos, videos, albums, and timeline.

  • Other improvements:
    • Single sign-in to Online Dashboard and the Acronis Cloud web application.
    • Download of Facebook and mobile data as .zip files.
    • Browsing cloud backups in the Acronis True Image application.
    • Backup deletion right from a mobile device, new informative progress bar, and video playback from the app.
Build8029Feb 21, 2017

Acronis True Image for Windows

Installation procedure

The installation procedure is straightforward. Please run the downloaded executable file and follow the instructions.

Fixed issues

  • Credentials are not accepted during connection to an NAS, and the connection fails.
  • Network connection problem while backing up to an NAS.
  • Empty list of shares and folders for a mounted NAS.
  • File sync failed because of the issue with SSL connection.
  • Backup from an automatically detected NAS to cloud fails after the network is disconnected.
  • Credentials are not prompted at the initial access to a Netgear NAS with user-restricted access to the root folder.
  • Issues with closing the credentials input dialog for an NAS backup.
  • It is impossible to create backup to a network share. It fails with the error "The operation is not supported."
  • Recovery from a backup stored on a password-protected NAS failed.
  • Console does not ask for credentials to access NAS, and therefore the backup or archiving fails.
  • Acronis True Image becomes non-responsive or crashes, if only one NAS is connected and selected as a backup source.
  • The System clean-up tool crashes on handling SMB shares.
  • File search does not work for backups located on network shares.
  • A backup with an FTP server as a destination cannot be configured.
  • Acronis True Image crashes during selection of an FTP server as a source for a backup to NAS.
  • After backing up file and folders to an NAS, the created .tib file cannot be opened.
  • Backup of files stored on an FTP share failed.
  • Mobile backup servers caused CPU overuse.
  • The mobile backup server does not start after an Acronis True Image update.
  • Disk cloning fails when started from Windows.
  • Backup validation scheduling settings are not displayed in the console after the backup is configured.
  • Backup validation does not start from the shortcut menu in File Explorer, if the backup is not in the backup list.
  • Unable to create Windows PE bootable media because of a Next button is unavailable in the wizard.
  • Under bootable media, dynamic volumes are not shown in the recovery destination list.
  • Adding new files to the source of an encrypted file backup failed because of lost credentials.
  • Backups in Acronis Secure Zone are not accessible after Acronis True Image reinstallation.
  • Opening archive files (.tia) stored on an external drive fails.
  • Comment for an encrypted local backup can be edited only once.
  • Backup cannot be deleted entirely from a network share. The following error appears: "Failed to delete all files of the backup".
  • Backups to the cloud are not displayed in the Online Dashboard.
  • Files to recover are not displayed in the console, if the backup was added manually.
  • In File Explorer, the shortcut menu does not work for a nonstop backup to Acronis Secure Zone.
  • Unable to clone MBR disk partitions by using the As is method and the Copy partitions and use a disk as non-system, GTP-style option selected.
  • Subfolders unselected in the backup source are still backed up to the cloud.
  • In Windows System Protection settings, the maximum allowed disk space usage becomes 100 percent after the Acronis True Image installation.
  • The backup list area is not responding after clicking Cancel in the password request dialog while trying to access a password-protected backup to Acronis Secure Zone.
  • File sorting algorithm in the "Select files to archive" menu is case-sensitive.

Known issues

  • Backup comments are not visible in the data recovery dialog.
  • Comments are not available for nonstop backups.
  • The Search dialog does not support recovery of several files from different versions of a backup.

System requirements

Hardware requirements:

  • A CPU that supports SSE instructions

Operating systems:

  • Windows 10
  • Windows 8.1 (all editions)
  • Windows 8 (all editions)
  • Windows 7 SP1 (all editions)
  • Windows Home Server
  • Windows XP SP3 (32-bit) New features have limited support in Windows XP.

It is possible for the software to work on other Windows operating systems, but it is not guaranteed.

File systems:

  • FAT16/32
  • NTFS
  • Ext2/Ext3/Ext4 The Ext2/Ext3/Ext4, ReiserFS, and Linux SWAP file systems are supported only for disk or partition backup/recovery operations.
  • ReiserFS The Ext2/Ext3/Ext4, ReiserFS, and Linux SWAP file systems are supported only for disk or partition backup/recovery operations.
  • Linux SWAP The Ext2/Ext3/Ext4, ReiserFS, and Linux SWAP file systems are supported only for disk or partition backup/recovery operations.

Storage media:

  • Internal hard disk drives
  • External hard disk drives with any of the following interfaces: USB (including USB 3.0), eSATA, FireWire (IEEE-1394), and SCSI
  • Solid State Drives (SSD)
  • Networked storage devices
Build8024Feb 21, 2017

Acronis True Image for Mac OS X

Installation procedure

The installation procedure is straightforward. Please launch the .dmg file, and then drag the Acronis True Image icon to the Applications folder.

Fixed issues

  • In macOS Sierra 10.12, Acronis True Image does not open under bootable media.
  • The user interface is not available in Chinese Simplified and Traditional.
  • An internal error occurred on selecting a local destination for archiving.
  • Parallels Desktop 10 virtual machine cannot boot after recovery from Acronis Cloud.
  • Parallels Desktop 9 virtual machine cannot boot after the full system recovery.
  • In OS X Yosemite 10.10, the common_installer process crashes at the first opening of Acronis True Image.
  • It is possible to rename a backup after it has been started.
  • There is no notification about the necessity of having administrator privileges to run the product.
  • The "Disk and file backups are also available" text is misplaced in the console.
  • Browsing archived data on Acronis Drive failed.
  • After applying the Twice a day backup schedule, the second start time is changed spontaneously.
  • Recovery of a previous file version in the cloud fails with the error that the source file could not be read.

System requirements

Operating systems:

  • macOS Sierra 10.12
  • OS X El Capitan 10.11
  • OS X Yosemite 10.10
  • OS X Mavericks 10.9

File systems:

  • Mac OS Extended format (case-insensitive)
  • FAT32
  • exFAT
  • NTFS (An NTFS volume can be backed up and recovered, but it cannot be used as a backup destination or a file recovery destination.)

Unsupported configurations:

  • RAIDs of any kind
Build1736Feb 21, 2017

Acronis True Image for iOS

Installation procedure

  1. Download and install the application from https://itunes.apple.com/app/id978342143.
  2. Run the application.

Known issues

  • It is possible to download a file previously deleted in the Acronis Cloud web application, and the file is corrupted.
  • Playback of a backed-up video file stored on a computer does not work.
  • Incomplete backups configured and started with the desktop app are listed, but cannot be browsed.

System requirements

  • An iPhone, iPad, or iPod running iOS 8 or later.
Build1718Feb 21, 2017

Acronis True Image for Android

Installation procedure

  1. Download and install the application from https://play.google.com/store/apps/details?id=com.acronis.acronistrueimage
  2. Run the application.

Known issues

  • It is possible to download a file previously deleted in the Acronis Cloud web application, and the file is corrupted.
  • Incomplete backups configured and started with the desktop app are listed, but cannot be browsed.

System requirements

  • Smartphones and tablets running Android 4.1 or later.