Frequently Asked Questions (FAQ)

I started the standalone version of Acronis^® True Image Echo^™ Workstation to restore the backup located on a network drive, but when I try to log in to a network computer, it asks me for the user name and password again and again. What should I do?

In some cases, especially when a domain controller is present on the network, you should specify an authorizing server name or domain name along with a user name. The user name should be specified in the form of SERVER\USER or DOMAIN\USER.

If you are trying to access a server in a domain that is controlled by Windows Server 2003 and still cannot log in to a server, please try the following:

• Open Active Directory Users and Computers on the domain controller (Windows Server 2003).
• In the console tree, right-click Domain Controllers, click Properties, and then click the Group Policy tab.
• Click Default Domain Controllers Policy, and then click Edit.
• Open the Computer Configuration \ Windows Settings \ Security Settings \ Local Policies \ Security Options folder.
• Locate the Microsoft network server: Digitally sign communications (always) policy setting, and then click Disabled.

You can also read Microsoft article 823659 regarding this problem.