Frequently Asked Questions (FAQ)

I have run/scheduled a task to create a backup to the mapped drive. It sometimes works, sometimes not. What should I do?

When you map the drive, it becomes mapped only under your Windows account. Acronis^® True Image Echo^™ Workstation runs its tasks using the system account and so it is sometimes unable to locate your mapped drive (especially when you are logged off). Please use the full UNC path (e.g. \\server\share\) instead of the mapped drive.