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Frequently asked questions about Online Purchase

I cannot download the product using the link given in the invoice.

If you are having problems downloading Acronis software, please make sure that you have all download managers and download accelerators turned OFF before downloading. The Acronis server cannot download software if your system has that type of software active. Now, please try to download the software again with the managers turned off. If you still have problems, please contact Acronis Customer Service at https://www.acronis.com/my/support/.

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