Acronis Snap Deploy Cannot Find License Server During Installation of Acronis OS Deploy Server |  Printer Friendly |
Last update: February 22, 2007
What to do in case you receive the error message stating that Acronis License Server cannot be found during the installation of Acronis OS Deploy Server
Symptoms
You receive License Server not found error message during the installation of Acronis OS Deploy Server. The exact error text may vary depending on particular build and language version of the product.
Cause
Acronis OS Deploy Server cannot properly determine the amount of licenses imported into Acronis License Server.
Solution
You can employ any of the two solutions below:
- Start Acronis Snap Deploy Management Console -> Connect to Acronis License Server -> Check if you have imported licenses into Acronis License Server.
- Try setting the address of Acronis License Server manually via IP or DNS name of the computer where Acronis License Server is installed. This can be done only during the installation of Acronis OS Deploy Server, when you are prompted for the address of Acronis License Server.
More information
If the computers pending for deployment and Acronis License Server are
in different subnets, then you need to make sure that the router
properly forwards multicast requests. This is vital since Acronis
License Server is discovered by the target machines via multicast.
However it relates only to the case if Acronis OS Deploy Server is
installed with the Automatically find License Server in network option.
See also Use of Licenses in Acronis License Server.
