Features

General
Acronis hosted SaaS
Fully managed hosted software with no hardware and monitoring server installation required
Internal agent-based monitoring
Capture performance metrics of your operating system and monitor internal network resources.
External monitoring from multiple geographical locations
Ensure availability and performance from different regions and countries
 
Server and application monitoring
Windows
All popular Windows versions: Windows Vista, 7, 8/8.1, 10, Windows Server 2008, 2008 R2, 2012, 2012 R2.
Linux
All widely used distributions: Red Hat, Ubuntu, Fedora, Debian, CentOS, CloudLinux.
Hybrid monitoring
Agent-based monitoring for physical servers, VMs in private clouds, and IaaS-based machines like Amazon® EC2 instances and Microsoft Azure® VMs.
Key OS performance metrics
CPU usage, CPU load, free physical memory, free disk space, disk usage, swap usage, swap out rate.
S.M.A.R.T. drives
Monitoring of performance attributes and health status of a S.M.A.R.T. drive.
Network interfaces
Monitor traffic, packet transmission and reception, errors and discards across network interfaces.
OS processes
OS processes presence, number of the processes matching a pattern, aggregate CPU and memory consumption.
Windows and Linux services
Select the services where you want to receive notifications if they should they stop working.
Log files
Track how often a specific expression occurs in a log file.
Windows Event Logs
System, security, and application problems on Windows machines.
Custom metrics
An arbitrary script or a shell command to implement a custom monitoring scenario.
Instant Linux agent installation
Copy a command given in the monitoring console and run it in a root shell. It will download the agent archive, install and start the agent.
Windows installer
Just go through a standard Windows installer wizard in order to install Acronis Monitoring agent on a Windows system.
MySQL database
Monitor 15+ metrics of a MySQL database.
Apache web server
Number of idle and busy workers, number of Apache processes running, CPU and memory consumption, traffic and request rate.
Active Directory
Key performance metrics and replication statuses.
Java Virtual Machine
Key JVM performance metrics like total memory usage, heap memory usage, total pool memory usage, and number of threads.
Mail server
Mail server performance and availability via synthetic POP3, IMAP, and SMTP checks.
 
Website and web service monitoring
Uptime
Monitor availability at pre-defined time intervals to ensure your website or web service is up 24x7x365.
Response time
Constantly check how long it takes for your site to respond to ensure web visitors have a consistent, rewarding experience.
SSL/TLS certificate expiration
Specify the minimum number of days before expiration to receive alerts if a certificate is not updated.
Body and header content
Ensure websites respond with specified HTTP status codes.
Full page load
Monitor the time it takes to load page elements (images, CSS, JavaScript, and so on) coming from different parts of the world.
 
Network monitoring
A wide range of network protocols
Monitor externally or internally via the following protocols: ICMP, TCP, SSH, FTP, SMTP/SMTPs, IMAP/IMAPs, POP3/POP3s, HTTP/HTTPs.
SNMP devices
Query a device with SNMP GET; check device reachability and the returned value.
Printers
Always know if your printer is working properly; set thresholds on ink level in the printer cartridge.
Network channel quality
Monitor one-way delay, jitter and packet loss
 
Reporting and management
Infrastructure schema view with impact-dependencies modeling
Create and visualize logical dependencies between network components such as routers, servers, applications, and services.
Dashboards
View and correlate your critical metrics in one place using charts.
Problems overview
View and review all problems that occurred at an infrastructure or account level.
Real-time and historical data
Review performance data for specified time intervals using charts and tables.
SLA reports
Review daily, weekly, and monthly reports (online or sent by email) to analyze your infrastructure components' performance and uptime.
Multiple infrastructures support
Easily add as many infrastructures and components as you require and streamline them for different tasks, departments, offices, or clients.
Maintenance mode
Perform service actions on your infrastructure without affecting uptime statuses.
 
Alerts
E-mail, SMS, and phone call alerts
Receive notifications that are tailored to your needs.
Incident severity levels
Assign each incident with a severity status: Info, Minor, Major or Critical and specify which notification method to use.
Components dependencies
Avoid notification “spam” in case several components fail at the same time with the hierarchical arrangement.
Monitor status-change rules
Fine-tune conditions for monitor status change (OK > Warning > Error).
Warning and Error thresholds
Set the warning and error thresholds, which you can change at any time, and get notified when the value exceeds the threshold.
Team members’ responsibilities
Assign responsibilities for one or more individual components and notify responsible parties.
 

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