Specifications

Monitors Overview

A monitor represents a single IT infrastructure resource that needs to be checked.
For each component, you can add a number of monitors. A monitor is not considered a device, because depending on the type of an infrastructure resource, there may be many monitor types. The following types of monitors are currently available:

Monitors Console

Monitor using a central monitoring panel interface available anywhere in the world through a secure connection

  • Infrastructure schema view
  • Component view
  • Dashboards
  • Incidents overview
  • Adding a new component
  • Agents list and external monitoring locations
  • Reports

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Monitoring Locations

Acronis Monitoring Service has a range of public agents to ensure availability and performance of your websites, applications, and services from diverse regions and countries.

  •  
    • USA
    • Ashburn, VA
    • IP addres
    • 199.193.156.166
  •  
    • USA
    • Dallas, TX
    • IP addres
    • 199.193.158.206
  •  
    • UK
    • London
    • IP addres
    • 195.122.161.71
  •  
    • GERMANY
    • Frankfurt
    • IP addres
    • 80.69.24.37
  •  
    • FRANCE
    • Strasbourg
    • IP addres
    • 85.25.240.143
 
  •  
    • RUSSIA
    • Moscow
    • IP addres
    • 185.30.17.41
  •  
    • ASIA
    • Singapore
    • IP addres
    • 119.81.85.201
  •  
    • JAPAN
    • Tokyo
    • IP addres
    • 113.29.48.47
  •  
    • AUSTRALIA
    • Sydney
    • IP addres
    • 168.1.21.24

Product Details

Polling interval

  • 1 minute
 

Deployment type

  • Acronis hosted (SaaS) and private agents
 

Agent-based Windows monitoring

  • Supported
 

Agent-based Linux monitoring

  • Supported
 

Supported network protocols

  • ICMP
  • SSH
  • TCP
  • IMAP
  • HTTP
  • FTP
  • SMTP
  • POP3
 

IP versions supported

  • IPv4
  • IPv6
 

SNMP versions supported

  • SNMPv1
  • SNMPv2
 

Data retention

  • 2 months without aggregation
  • Unlimited with 1 hour aggregation
 

Data center compliance certifications

  • SSAE-16 SOC-1 Type 1
  • SSAE-16 SOC-1 Type 2
  • ISO 9001
  • ISO 27001
  • ISO 50001
  • ISAE 3402
  • PCI DSS
  • Tier III
  • IQNet Certified
  • MTCS (SS 584:2015)
 

System Requirements

Supported web browsers

  • Google Chrome 29 or later
  • Mozilla Firefox 23 or later
  • Opera 16 or later
  • Windows Internet Explorer 10 or later
  • Safari running on macOS
 

Agent for Windows

  • Windows Vista – all editions
  • Windows Server 2008 – all editions
  • Windows 7 – all editions
  • Windows Server 2008 R2 – all editions
  • Windows 8/8.1 – all editions except of the Windows RT editions (x86, x64)
  • Windows Server 2012/2012 R2 – all editions
  • Windows 10 – all editions
 

Agent for Linux

  • Linux with kernel from 2.4.20 to 4.1 and glibc 2.3.2 or later
  • Various x86 and x86_64 Linux distributions, including:
    • - Red Hat Enterprise Linux 4.x, 5.x, 6.x, and 7.x
    • - Ubuntu 9.10, 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04, 14.10, and 15.04
    • - Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, and 23
    • - Debian 4, 5, 6, 7.0, 7.2, 7.4, 7.5, 7.6, 7.7, 8.0, and 8.1
    • - CentOS 5.x, 6.x, 7.0, 7.1, and 7.2
    • - CloudLinux 6.x
 

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