Release Notes

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Build12510June 20, 2018

Acronis True Image for Windows

What's new

Fixed issues

  • Backup to a DVD disk fails, if the 'Validate backup when it is created' option is activated.
  • In bootable media environment disk restore from a backup split into several DVDs freezes at the 'Recovering partition structure' step.
  • When adding the first part of a backup split into several DVDs, the error 'Failed to add the backup to the backup list. The backup may be locked or corrupted.' appears.
  • Bootable media does not boot from a DVD if it was placed on this DVD during a backup with the 'Place Acronis True Image on media' option activated.

Known issues

  • [TI-119448] The message 'The data you are trying to use is blocked at the moment. Please try again later.' appears on backup deletion.
  • [TI-115928] The archiving operation fails with error 'Write error' after the computer is woken up from the sleep mode.
  • [TI-54006] Some files remain on the local PC after archiving if the Internet connection is lost for some time during the archiving operation.
  • [TI-102104] Intel Stream x360 does not boot after recovery from a cloud backup.
  • [TI-100468] Acronis True Image requests credentials for a mapped public network share during the backup destination selection.
  • [TI-111221] The 'Do not back up on battery' option is not shown in settings after installing a UPS.

System requirements

Hardware requirements:

  • A CPU that supports SSE instructions

Operating systems:

  • Windows 10 (all editions, including April 2018 Update) Beta builds are not supported. For more information, refer to https://kb.acronis.com/content/60589.
  • Windows 8.1 (all editions)
  • Windows 8 (all editions)
  • Windows 7 SP1 (all editions)
  • Windows Home Server
  • Windows XP SP3 (32-bit) New features have limited support in Windows XP.

It is possible for the software to work on other Windows operating systems, but it is not guaranteed.

File systems:

  • FAT16/32
  • NTFS
  • Ext2/Ext3/Ext4 The Ext2/Ext3/Ext4, ReiserFS, and Linux SWAP file systems are supported only for disk or partition backup/recovery operations.
  • ReiserFS The Ext2/Ext3/Ext4, ReiserFS, and Linux SWAP file systems are supported only for disk or partition backup/recovery operations.
  • Linux SWAP The Ext2/Ext3/Ext4, ReiserFS, and Linux SWAP file systems are supported only for disk or partition backup/recovery operations.

Storage media:

  • Internal hard disk drives
  • External hard disk drives with any of the following interfaces: USB (including USB 3.0), eSATA, FireWire (IEEE-1394), and SCSI
  • Solid State Drives (SSD)
  • Networked storage devices
Build12510June 20, 2018

Acronis True Image for macOS

What's new

  • Bug fixes and other improvements.

Known issues

  • [TI-119797] An incremental backup starts automatically after the system disk was recovered to the original location.
  • [TI-80267] The Recovery HD partition is not mapped automatically during recovery if the OS uses CoreStorage.
  • [TI-77461] The archiving operation is not paused after losing connection to the destination device and does not start after reconnection.
  • [TI-76748] A failed backup to an NAS does not resume after restoring the NAS connection settings.
  • [TI-80948] In case of unstable network connection, the recovery from a network share fails and the message 'The end of file has been reached' is displayed.

System requirements

Operating systems:

  • macOS High Sierra 10.13
  • macOS Sierra 10.12
  • OS X El Capitan 10.11
  • OS X Yosemite 10.10

File systems:

  • APFS
  • Mac OS Extended format (case-insensitive)
  • FAT32
  • exFAT
  • NTFS (An NTFS volume can be backed up and recovered, but it cannot be used as a backup destination or a file recovery destination.)

Unsupported configurations:

  • RAIDs of any kind
Build4.3.3Oct 18, 2017

Acronis Mobile for iOS

Installation procedure

  1. Download and install the application from https://itunes.apple.com/app/id978342143.
  2. Run the application.

Fixed issues

  • Recovery from an Android backup to an iOS device fails if there are corrupted files in the backup.
  • In the app for NAS devices, the QR code is not shown when accessing the NAS device interface via HTTPs (HTTP can be used as a workaround).
  • After the full recovery from an encrypted backup, information about this backup remains in the application.
  • The message 'An unexpected error has occurred' is shown when an incorrect password is entered.
  • Contacts are recovered without the photos attached to them.

Known issues

  • [MB-74677] The setup page is shown if a backup failed and you tapped 'Cancel' in the error message window.
  • [MB-41351] Recovery is available if there is no access permission for the data category in the mobile app.
  • [MB-27636] The screen with message 'New data to back up!' is displayed in the mobile app right after completing a backup successfully.

System requirements

  • An iPhone, iPad, or iPod running iOS 8 or later.
Build4.3.2Nov 22, 2017

Acronis Mobile for Android

Installation procedure

  1. Download and install the application from https://play.google.com/store/apps/details?id=com.acronis.acronistrueimage
  2. Run the application.

Fixed issues

  • An incorrect icon is shown on the empty Access and recovery page after connecting the mobile device to an NAS.
  • The application crashes if an encrypted backup is created after canceling the previous backup.
  • The application crashes if less than 5 percent of RAM is available.
  • In the app for NAS devices, the QR code is not shown when accessing the NAS device interface via HTTPs (HTTP can be used as a workaround).

Known issues

  • [MB-54019] The Last backup field shows wrong time elapsed from the moment of the last backup operation.

System requirements

  • Smartphones and tablets running Android 4.1 or later.