Cyber Backup Cloud
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#1 Hybrid Cloud Backup-as-a-Service Solution for Service Providers

Acronis Cyber Backup Cloud protects any virtual, physical, and cloud environment, and lets you quickly realize incremental revenues with zero upfront costs and a pay-as-you-go business model.

Support an Increasing Number of Use Cases

As a service provider, you need to support an increasing number of use cases to retain customers and expand your total addressable market. Acronis Cyber Backup Cloud provides you with tools and options to protect any device in any location by backing up to any storage and recovering to any platform.

Protect Any Workload

  • Cloud VMs
  • Microsoft 365
  • G Suite
  • Websites
  • Physical
  • Virtual
  • Applications
  • Mobile

Back up to Any Storage

  • Acronis Cloud Storage
  • Google Cloud, Azure, AWS
  • Your data center
  • Third-party cloud storage
  • Acronis Cyber Infrastructure
  • Local disks
  • NAS, SAN

Virtual Conference On-Demand | Watch Now

Acronis Cyber Protection Virtual Conference: Backup is Dead

Why IT leaders seek cyber protection that combines data protection and cybersecurity

  • Christelle Heikkila

    Arsenal Football Club

  • Richard Tubb

    The IT Business Growth Expert

  • Clare Satchwell


Acronis Cyber Cloud:
Live Demo and Overview

Your Engineer-Led Guide to Acronis Cyber Cloud

Hear real-world use cases about adding cyber protection services to increase profits


    Solutions Engineers at Acronis

Join us every Tuesday
from 10 a.m. - 11 a.m. GMT

Start Selling Fast. Grow with Ease.

Zero Up-Front Costs to Get Started
  • Eliminate the need to purchase or install any software or hardware.
  • Start selling backup services in a matter of hours.
We Speak Your Language
  • Target any market with backup software and management consoles available in 25 languages. 
  • Access multilingual, 24x7x365 support for partners via chat, phone and email.
Seamless Scalability
  • Grow your customer base with a true multi-tier, multi-tenant, cloud architecture.
  • Meet the dynamic needs of your customers with a 100 percent pay-per-use licensing model.

Control Your Go-to-Market

With Acronis Cyber Backup Cloud, you have control over all aspects of your data protection business that is not offered by other software providers.

Control Your Deployment

Choose from flexible deployment options: Acronis-hosted, hybrid, or service provider-hosted.

Control Your Packaging

Customize product branding, control the availability of specific features, and set quotas for specific accounts and groups.

Control Your Licensing

Choose pay-as-you-go or pre-paid models, hard and soft quotas, and per-GB or per-seat/per-device licenses.

Control Your Technology Model

Connect Acronis Cyber Backup Cloud to your billing, management, and provisioning solutions via pre-built integrations or RESTful API.

What's New in Acronis Cyber Backup Cloud

Machine auto-discovery and remote agent installation

Detect machines in your Active Directory (AD) domain or local network automatically, and install agents in bulk

Vulnerability assessments

Ensure that all applications and operating systems are up-to-date and work properly by scanning machines for vulnerabilities

Cyber protection dashboards in customer tenants

Review the protection status of any customer device easily via customizable dashboards in the backup console

Acronis Cyber Protect Cloud


Acronis Cyber Protect Cloud offers a unique integration of backup with full-stack, next-generation anti-malware protection and comprehensive endpoint management tools. This synergy eliminates complexity, so service providers can protect customers better while keeping costs down.

Backup and Recovery

Fast and reliable recovery of your applications, systems, and data on any device, from any incident


Next-generation, full-stack protection against malware, including ransomware and cryptominers

Security and Management

Comprehensive yet simple endpoint management toolkit that saves IT resources

Key Features for End Customers

Protection for any workload

Protect Windows, Linux, Macs, eight major hypervisors, iOS, Android, Microsoft apps, Microsoft 365, G Suite.

AI-based ransomware protection

Defend customers’ data, systems and backups from ransomware with Acronis Active Protection.

Fast, reliable backups

Avoid backup files corruption, resume/stop backup jobs any time, back up at 500 MB/second and faster.

Acronis Instant Restore

Recover systems in seconds by starting any system directly from backup storage.

Acronis Universal Restore

Perform dissimilar hardware recovery dramatically faster, without incompatibility issues.

Quick self-service file recovery

Provide employees with a web-based console to access backups, search for and restore files from anywhere.

Physical Data Shipping

Perform initial seeding faster by shipping a hard drive with the original full backup to an Acronis data center.

Simple DRaaS add-on

Add DR functionality to the backup system in mere minutes in order to spin up systems in the cloud.

Secure cloud data centers

Acronis data centers are Tier-IV designed and have received a number of major security certifications.

Complete Office 365 Protection

Increase revenues easily by delivering efficient, in-demand, cloud-to-cloud backup and recovery for Office 365

Profit from the rising demand for Microsoft 365 backup

According to Gartner, 50 percent of Office 365 corporate customers will adopt third-party backup solutions by 2020. Service providers have a unique opportunity to grow their business simply meeting the rapidly rising demand for third-party Office 365 backup solutions.

Deliver complete Microsoft 365 protection and stand out

Ensure customers get everything they need with Acronis’ cloud-to-cloud solution. It protects Microsoft Exchange Online, OneDrive for Business, and SharePoint Online, including flexible recovery options and backup search capabilities available within all three services.

Defend Microsoft 365 data easily – with no upfront costs

The cloud-to-cloud approach allows you to avoid upfront costs and simplifies the configuration process and maintenance because there's no need to install an agent. You can almost instantly enable Office 365 protection for customers using a turnkey, SaaS-based solution.

Cloud-to-Cloud Backup for G Suite

G Suite is a leading SaaS application with more than five million business customers – and they all require a third-party backup solution to protect data against user-error, malicious acts, malware, and ransomware. With Acronis Cyber Backup Cloud, service providers can profit delivering readily available, top-notch and cost-effective G Suite data protection services.

  • Get an efficient cloud-to-cloud solution with nothing to install
  • Use three pre-configured cloud storage options: Google Cloud Storage, Microsoft Azure, and Acronis Cloud Storage
  • Provide daily and on-demand backups of Gmail, Drive, Team Drives, Calendar, and Contacts data
  • Ensure fast, reliable point-in-time recovery
  • Leverage flexible restore options – from single user-items (e.g. emails, attachments) to a user’s entire Drive or Gmail data
  • Search across email body content and metadata quickly
  • Verify the authenticity of files in Drive backups with blockchain

Key Features for Service Providers

Management and Customization
  • Multi-tenant service platform with multiple partner tiers
  • Multiple points of custom branding
  • Ability to enable/disable specific features for customers
  • Granular control over quotas for storage and devices
Powerful Integrations
  • Integrates with CloudBlue, HostBill, Flexiant, WHMCS, ConnectWise, Autotask, LabTech, and Microsoft Azure
  • Simplifies integration efforts with RESTful management APIs
  • Integrates with APS Cloud Application Standard v2.0/1.2
Unified Cloud Console
  • Easy, centralized administration of all partner and customer accounts
  • A single console for to manage a set of services from Acronis
  • Intuitive, touch-ready web console
  • Already in the Acronis Cloud – zero installation required
Dedicated Technical Support
  • Presales and post sales service provider support by a designated team of specialists to help you in all stages of the customer lifecycle
  • Technical 24/7/365 support free of charge, exclusively for certified Acronis partners
Professional Services
  • Acronis Professional Services to help ensure the success of your Acronis implementations 
  • Professional assistance with more complex service deployments, including private-cloud backup and software-defined storage implementations
Training and Certifications
  • Acronis Training & Certification courses tailored to teach your team how to sell and implement hybrid cloud data protection strategies
  • Classroom and online training sessions led by professional instructors who guides you through the exercises, use cases, and online examination

Acronis Cyber Backup Cloud

Backup as a Service for Service Providers

Watch our introductory video to learn more

Built on Acronis Cyber Cloud

Acronis Cyber Cloud is a platform that enables service providers to deliver cyber protection in an easy, efficient and secure way. With one solution, you and your customers gain access to backup, disaster recovery, AI-based malware and ransomware protection, security and management tools, file sync and share, and blockchain-based file notarization and e-signature services, all managed from a single console.

Learn More

Start Selling

Call Partner Recruitment:+41 435 081 965

Pre-built Integrations

Learn more

West One Technical uses Acronis Cyber Backup Cloud to meet needs of its healthcare customers

Looking for Help?

Frequently asked questions
I signed up for a trial. Where can I download the backup agents?

You first need to create a customer and an account for them. Once that is done, you can either log in as that customer or, in the Account management console, select the customer to manage their backups. This will bring you to the Backup management console where you can download the backup agent.

How much system resource usage will it take to back up?
  1. Resource usage is relative to the system specifications and a number of other factors, such as disk speed, disk size, available bandwidth, etc. By default, the Acronis backup process runs on low priority, with the operating system dynamically throttling its resources.
  2. On modern servers and workstations, the CPU usage is typically around 3-4% and RAM consumption will be up to 500 MB with CPU spikes during the snapshot phase.
Can you integrate with my storage solution?

Acronis provides a hardware-independent software solution that can work with almost any hardware on industry-standard protocols like SMB and NFS. Acronis can also support any block-based storage, as long as it's supported by the operating system.

How can I set up a backup to a network drive?

In the backups section of the backup portal:

  • Select Add Location
  • Select a Network folder and enter the network path
  • We also have online documentation.
How frequently can I back up (RPO)?

This will depend on the size and performance of the hard disk, the amount of data changed, and the available bandwidth. Testing needs to be done, but the minimum threshold is 10 minutes.

What are the best practices to back up Hyper-V?

We recommended you perform agentless backup for Hyper-V guest VMs, unless the VM needs to have ransomware protection and application-aware backups. Then, installing a Windows application agent is required.

Does Acronis Cyber Backup Cloud support deduplication?
  1. Acronis backup agents support deduplication, in archives, for a single machine. Any new duplicated files will be skipped and not backed up.
  2. Acronis Cyber Backup Cloud does not use a centralized deduplication server as the client's data can be encrypted and containerized for security purposes.
What is the compression rate?

Compression rates vary depending on the type of data but generally, you can expect around 30-40% compression unless the data is exclusively media files.

Does Acronis Cyber Backup Cloud support encryption?

Yes, Acronis Cyber Cloud and its services use encryption on all levels.

How does ransomware protection work?

Acronis Active Protection is an advanced anti-ransomware technology. Completely compatible with the most common anti-malware solutions, our artificial-intelligence-based technology actively protects all of the data on your systems, including documents, media files, programs, Acronis Cyber Backup Cloud files, and more. It can detect and deflect attacks, and restore impacted data. For more information, review this guide in the Knowledge Base.

How granular is Exchange/Microsoft 365 recovery?

Granular recovery can restore individual items from the mailbox: a single email, contact, or calendar item.

How do I do a bare metal restore?

Bare metal restores can be done by booting the target machine using bootable media, point to the backup repository for the image file. (Refer to:

How can I restore a VM to Azure/Google/Amazon?

The destination VM needs to have an OS pre-installed with the Acronis agent. The restoration will then be done using either P2V or V2V. It's not possible to use bootable media in Azure/Google/Amazon.

Can I restore from a smaller disk to a larger disk and vice versa?

Yes. It’s possible to restore a disk image to a smaller drive if the smaller drive has enough space to accommodate the occupied space of the larger disk (e.g. if you have a 200 GB disk with 100 GB of space used, you can transfer an image of this disk to a 150 GB drive, but not to an 80 GB disk).

My customer has low bandwidth. How can I upload the initial backup?

This process is done in two stages:

  • Creation of the initial backup on external media, please refer to the online documentation.
  • Sending the data, which can be done through physical shipment, also described in this Knowledge Base article, or upload via WAN from an alternative location using a special tool.
Self-service Support

In case you have any difficulties, we have collected all the useful materials for this product in our FAQ, Knowledge Basevideo tutorials and documentation. Also you can always ask your question on our discussion boards.

Contact Technical Support

Customers with active product maintenance or subscription are entitled to 24/7 technical support. Follow the instructions at the Technical Support Site to get prompt support by phone, chat or e-mail.


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