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Security + XDR Security + EDR Acronis MDR Email Security Collaboration App Security for M365 Data Loss Prevention (DLP)

Data protection

Backup Disaster Recovery File Sync and Share Email Archiving for M365

MSP operations

Management Automation

Automation for Modern MSPs

Name: Cyber Protect Cloud
Rating: 4.7 (599 reviews)

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Switch from hourly billing to automatic revenue. Comprehensive business automation for modern MSPs

Optimize your business operations "from Quote-to-Cash" with automated billing and smarter resource utilization. Prevent SLA breaches and improve manageability. Experience a new level of business control, efficiency and predictability.

Take your MSP business to new levels with Acronis. Hassle-free management of IT services delivery from a unified, intuitive platform while increasing revenue and customer satisfaction.

Acronis Cyber Protect Cloud with Automation

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Elevate back-office efficiency and productivity

Automate the MSP back office with integrated ticketing, time tracking and automated billing to reduce operational friction that hurts customer satisfaction and makes you less efficient.
Boost customer and employee happiness

Better manage customer interactions, improving communication and responsiveness and increasing customer satisfaction.
Maximize revenue and uncover hidden profits

Get paid for what you manage — increase revenue capture by invoicing more billable time. Identify your invisible costs with detailed time tracking and billing.

Upgrade your business automation, predictability and profitability

Acronis Automation helps modern MSPs boost profitability and streamline business operations. With centralized control and management of back-office functions, complete time tracking, staff utilization views and automated, consumption-based billing, Acronis empowers MSPs to gain full visibility of their contracts, service delivery, tickets and work items — maximizing revenue and improving client trust.

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Achieve more with existing resources:

Streamline your invoicing process with automated, scheduled generation —increasing accuracy and speed like never before.
Effortlessly allocate consumption-based billing items to the correct accounts through our intelligent automation and billing reconciliation.
Eliminate human error and save precious time — Seamless integration with Acronis Cyber Protect Cloud and across a wide range of accounting and RMM software.
Simplify your life with integrated ticketing and time registration, making every moment count.
Stay ahead of the curve by automatically tracking SLAs, consistently meeting and exceeding your commitments to clients.
Speed up the sales cycle — generate quotes rapidly and include electronic customer acceptance

Unlock the power of data to revolutionize your business decisions:

Drive your projects to profitability with prebuilt KPI reports on costs and most and least profitable clients.
Glimpse into the future of your business with foresight into revenue streams and cash flow.
Drive your projects towards profitability with deep insights into costs and key performance indicators. *Coming in H2 2023.
Identify and strategically deploy your top-performing engineers for maximum impact.

Grow your managed services with intuitive automation and enhanced insights:

Leverage NPS reporting to measure client satisfaction, quickly identify revenue opportunities and evaluate service effectiveness, driving revenue growth through outstanding customer service.
Employ SLA reporting to distinguish between fulfilled contractual obligations and areas requiring enhancement.
Determine top-performing offerings by analyzing profitability data highlighting the most profitable customers, services, and products.
Utilize profitability analysis reports to disclose the key accounts and services generating your cash flow.
Reveal hidden management costs, maintain resource control, and avert engineers from working on unpaid or contractually unsecured tasks.

Robust features to fuel your growth

Experience the perfect balance of power and simplicity with Acronis' comprehensive feature set — designed to streamline your processes and unlock your business potential.

See all features

Error-free invoicing and billing

Complete traceability of billable time for your customers.
Leverage any billing method with our flexible billing engine that adapts to your business.
Generate invoices that consolidate all services delivered — from consumption-based software utilization to billable and non-billable technical staff hours.
Predict future profitability with detailed analysis of costs versus revenue for each type of work performed and service delivered.

Integrated service desk

Deliver world-class support to your clients with timely, efficient ticket handling.
Easily process and update tickets with all information at hand in a single console.
Predict staff availability with detailed reporting on work schedules, ticket schedules, and planned and completed activities.

Automated time tracking

Find additional revenue opportunities and show clients the value you delivered.
Get access to staff utilization information that enables you to make informed hiring decisions.
Maintain full visibility into the time spent servicing clients matched between technical staff time entries, SLAs and contractual agreements.
100+ more features for better MSP business.

Why Acronis

Experience the distinct advantages of Acronis, a solution that stands out with its cutting-edge features, seamless integrations, and adaptability to your specific business requirements.

Easy integration

Acronis Automation is fully integrated within Acronis Cyber Protect Cloud and integrates with popular RMM systems such as Kaseya, N-able and others, as well as with common accounting systems including QuickBooks, FreshBooks and Sage.
Ready in days, not months

Experience a smooth, guided implementation and KPI review with our guided onboarding.
Full support for mobile workers

Empower your mobile workforce with our feature-rich mobile app, designed to enhance productivity and streamline tasks while on the go.

Upcoming online events

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Proof Automation helps MSPs grow

Acronis partners share their success:

Daemen ICT migrated to Automation in four weeks, resulting in 20% increase in timesheet coverage, four weeks after go-live and the quote-to-cash process now only involves one task to perform with little to no room for error

Daemen ICT

Acronis partner
After go-live, Lithium Networks captured additional billable time: “We were able to capture several thousand dollars of billable revenue last month that would otherwise not have been accounted for. Big thumbs up!” Arlen Peckham, Lithium Networks

Lithium Networks

Acronis partner

Expand your services with advanced protection packs

Add other powerful components to strengthen your services even further with advanced protection packs and unique cyber protection capabilities. Control your costs by paying only for the functionalities your clients need.

Advanced packs include:

Security + XDR
Instead of counting on a costly and complex stack of point solutions, Acronis XDR introduces natively integrated, highly efficient protection built for MSPs:
- Natively integrated cybersecurity, data protection and endpoint management
- Highly efficient security designed to protect the most vulnerable attack surfaces with AI-guided incident analysis and single-click response
- Built for MSPs, including a single agent and console for all services
Learn more
Security + EDR
Instead of counting on a costly & complex stack of point solutions, Acronis enables MSPs via integration of EDR, endpoint management, and backup & recovery to:
- Easily launch a complete security solution, including rapid recovery
- Protect against modern threats and readily comply with cyber insurance requirements
- Maximize efficiency through a single security platform
Learn more
Management
Streamline and automate your routine tasks via scripting and promptly close security gaps in clients’ infrastructure through patch management. Gain visibility into your clients’ software assets and data protection to ease daily tracking and planning tasks, and improve clients’ uptime by monitoring disk drives health.
- Cyber scripting
- Automated patch management
- Disk drive health monitor
Learn more
Automation
Streamline MSP business with a single integrated platform that automates workflows, improves customer interactions, and provides real-time business insights. Enable data-driven decisions and smarter resource utilization, resulting in improved manageability and value-based client relationships.
- High-performance automation
- Precise forecasting
- Next-level profitability
Learn more
Backup
Defend clients’ data, even between scheduled backups. Extend backup capabilities to SAP HANA, Oracle DB, MariaDB, MySQL, and application clusters. You can also gain visibility into data-protection statuses across your clients’ infrastructure.
- Continuous data protection
- Data protection map
- Off-host data processing
Learn more
Disaster Recovery
Get clients back to business in mere minutes when disaster strikes by spinning up their systems in the Acronis Cloud and restoring them anywhere, ensuring immediate data availability. Make disaster recovery painless and increase efficiency with orchestration, runbooks, and automatic failover.
- Disaster recovery orchestration
- Production failover
- Site-to-site VPN
Learn more
Email Security
Block any email threat, including spam, phishing, business email compromise (BEC), account takeover (ATO), advanced persistent threats (APTs), and zero days in seconds before it reaches end users. Leverage Perception Point’s next-generation technology for lightning-fast detection and easy deployment, configuration, and management.
- Anti-phishing and anti-spoofing engines
- Anti-evasion and account takeover protection
- Next-generation dynamic detection against zero-days
Learn more
Data Loss Prevention (DLP)
Prevent leakage of sensitive data from endpoints via more than 70 local and network channels and strengthen compliance with minimal effort and speed to value.
- Content-aware data loss prevention
- Automatic client-specific DLP policy creation and extension
- Pre-build data classifiers for common regulatory frameworks
Learn more
File Sync and Share
Get a full control over data location, management and privacy with a file sync and share service, including a transaction ledger to enable notarization and eSignature capabilities, across all platforms.
- File notarization
- Embedded eSignatures
- Independent file verification
Learn more

Acronis Cyber Protect Cloud with Automation

Comprehensive business automation for modern MSPs

Try now Get 1:1 demo

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Automation for Modern MSPs

Switch from hourly billing to automatic revenue. Comprehensive business automation for modern MSPs

Why Acronis

Easy integration

Ready in days, not months

Full support for mobile workers

Upcoming online events

Proof Automation helps MSPs grow

Expand your services with advanced protection packs

Acronis Cyber Protect Cloud with Automation

Learn More, Earn More with Acronis Academy

Start learning for Free

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