Acronis Cyber Protect Cloud
For service providers
Advanced Security + EDR Advanced Security Advanced Management Advanced Automation Advanced Backup Advanced Disaster Recovery Advanced Email Security Advanced Data Loss Prevention (DLP) Advanced File Sync and Share Acronis MDR — Early Access
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Advanced Automation for Modern MSPs

Just released
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Acronis

Switch from hourly billing to automatic revenue. Comprehensive business automation for modern MSPs

Optimize your business operations "from Quote-to-Cash" with automated billing and smarter resource utilization. Prevent SLA breaches and improve manageability. Experience a new level of business control, efficiency and predictability.
Take your MSP business to new levels with Acronis. Hassle-free management of IT services delivery from a unified, intuitive platform while increasing revenue and customer satisfaction.
Acronis
  • Elevate back-office efficiency and productivity
    Elevate back-office efficiency and productivity
    Automate the MSP back office with integrated ticketing, time tracking and automated billing to reduce operational friction that hurts customer satisfaction and makes you less efficient.
  • Boost customer and employee happiness
    Boost customer and employee happiness
    Better manage customer interactions, improving communication and responsiveness and increasing customer satisfaction.
  • Maximize revenue and uncover hidden profits
    Maximize revenue and uncover hidden profits
    Get paid for what you manage — increase revenue capture by invoicing more billable time. Identify your invisible costs with detailed time tracking and billing.
Upgrade your business automation, predictability and profitability

Acronis Advanced Automation helps modern MSPs boost profitability and streamline business operations. With centralized control and management of back-office functions, complete time tracking, staff utilization views and automated, consumption-based billing, Acronis empowers MSPs to gain full visibility of their contracts, service delivery, tickets and work items — maximizing revenue and improving client trust.

Achieve more with existing resources:
  • Streamline your invoicing process with automated, scheduled generation —increasing accuracy and speed like never before.
  • Effortlessly allocate consumption-based billing items to the correct accounts through our intelligent automation and billing reconciliation.
  • Eliminate human error and save precious time — Seamless integration with Acronis Cyber Protect Cloud and across a wide range of accounting and RMM software.
  • Simplify your life with integrated ticketing and time registration, making every moment count.
  • Stay ahead of the curve by automatically tracking SLAs, consistently meeting and exceeding your commitments to clients.
  • Speed up the sales cycle — generate quotes rapidly and include electronic customer acceptance
High-performance business automation
Unlock the power of data to revolutionize your business decisions:
  • Drive your projects to profitability with prebuilt KPI reports on costs and most and least profitable clients.
  • Glimpse into the future of your business with foresight into revenue streams and cash flow.
  • Drive your projects towards profitability with deep insights into costs and key performance indicators. *Coming in H2 2023.
  • Identify and strategically deploy your top-performing engineers for maximum impact.
Precise forecasting
Grow your managed services with intuitive automation and enhanced insights:
  • Leverage NPS reporting to measure client satisfaction, quickly identify revenue opportunities and evaluate service effectiveness, driving revenue growth through outstanding customer service.
  • Employ SLA reporting to distinguish between fulfilled contractual obligations and areas requiring enhancement.
  • Determine top-performing offerings by analyzing profitability data highlighting the most profitable customers, services, and products.
  • Utilize profitability analysis reports to disclose the key accounts and services generating your cash flow.
  • Reveal hidden management costs, maintain resource control, and avert engineers from working on unpaid or contractually unsecured tasks.
Next-level profitability
Robust features to fuel your growth

Experience the perfect balance of power and simplicity with Acronis' comprehensive feature set — designed to streamline your processes and unlock your business potential.

See all features
Error-free invoicing and billing
  • Complete traceability of billable time for your customers.
  • Leverage any billing method with our flexible billing engine that adapts to your business.
  • Generate invoices that consolidate all services delivered — from consumption-based software utilization to billable and non-billable technical staff hours.
  • Predict future profitability with detailed analysis of costs versus revenue for each type of work performed and service delivered.
Error-free invoicing and billing
Integrated service desk
  • Deliver world-class support to your clients with timely, efficient ticket handling.
  • Easily process and update tickets with all information at hand in a single console.
  • Predict staff availability with detailed reporting on work schedules, ticket schedules, and planned and completed activities.
Integrated service desk
Automated time tracking
  • Find additional revenue opportunities and show clients the value you delivered.
  • Get access to staff utilization information that enables you to make informed hiring decisions.
  • Maintain full visibility into the time spent servicing clients matched between technical staff time entries, SLAs and contractual agreements.
  • 100+ more features for better MSP business.
Automated time tracking

Why Acronis

Experience the distinct advantages of Acronis, a solution that stands out with its cutting-edge features, seamless integrations, and adaptability to your specific business requirements.

  • Easy integration

    Acronis Advanced Automation is fully integrated within Acronis Cyber Protect Cloud and integrates with popular RMM systems such as Kaseya, N-able and others, as well as with common accounting systems including QuickBooks, FreshBooks and Sage.

  • Ready in days, not months

    Experience a smooth, guided implementation and KPI review with our guided onboarding.

  • Full support for mobile workers

    Empower your mobile workforce with our feature-rich mobile app, designed to enhance productivity and streamline tasks while on the go.

Upcoming online events

Data hostage crisis: Ransomware impacts and solutions for MSPs
Sep 28, 2023 at 14:00 p.m. CEST
Data hostage crisis: Ransomware impacts and solutions for MSPs
If ransomware is on your radar, this could be the year's most important event. Learn the latest ransomware tactics, hear from an MSP who has lived through it, and see how MSPs are cyber protecting cli ...

Speakers:

  • Jeff Hardy,  Solutions Marketing Manager, Acronis
Register now
  • Tuesday, October 24, 17:00 CEST
    Discover how to integrate cloud applications quickly with the Acronis Cyber Protect Cloud platform without a single line of code!
    Join us for the year's most exciting launch event — Acronis CyberApp Build! Learn from ISVs, SPs, SIs and Acronis technical experts how to benefit from natively integrated solutions working on the Ac ...
    Register now
  • November 14, 2023 at 09:00 a.m. CET
    MSP GLOBAL: Acronis Partner Day in-person
    Join us at the historic Nürburgring Race Track in Germany for cutting-edge cyber protection sessions, VIP track access with an F1 ride-along experience and more.
    Register now
  • On-demand webinar
    MSPs: How to control the complex IT environment
    Discover how service provider partners and their customers control increasingly complex IT environments while bolstering cyber resilience.
    Watch on-demand
More webinars

Proof Advanced Automation helps MSPs grow

Acronis partners share their success:

  • Daemen ICT migrated to Advanced Automation in four weeks, resulting in 20% increase in timesheet coverage, four weeks after go-live and the quote-to-cash process now only involves one task to perform with little to no room for error

    Daemen ICT
    Acronis partner

  • After go-live, Lithium Networks captured additional billable time: “We were able to capture several thousand dollars of billable revenue last month that would otherwise not have been accounted for. Big thumbs up!” Arlen Peckham, Lithium Networks

    Lithium Networks
    Acronis partner

Expand your services with advanced protection packs

Add other powerful components to strengthen your services even further with advanced protection packs and unique cyber protection capabilities. Control your costs by paying only for the functionalities your clients need.

    Advanced packs include:
  • Advanced Security + EDR
    Designed for service providers, Acronis EDR enables you to simplify endpoint security — rapidly detect, analyze and remediate advanced attacks while ensuring unmatched business continuity. Eliminate the cost and complexity of multiple point products and enable your team with one complete cyber protection solution that is simple to manage and deploy.
    • Prioritization of security incidents
    • AI-guided interpretations of attacks
    • Business continuity with integrated backup and recovery
    Learn more
  • Advanced Security
    Enhance your security services with integrated cyber protection that includes full-stack anti-malware. Increase your detection rate and responsiveness to the latest cyberthreats. Extend cyber protection to web browsing, backed-up data, the recovery process, and exploit prevention. Enable investigations by capturing forensic data in backups.
    • Full stack anti-malware
    • URL filtering
    • Exploit prevention
    Learn more
  • Advanced Management
    Streamline and automate your routine tasks via scripting and promptly close security gaps in clients’ infrastructure through patch management. Gain visibility into your clients’ software assets and data protection to ease daily tracking and planning tasks, and improve clients’ uptime by monitoring disk drives health.
    • Cyber scripting
    • Automated patch management
    • Disk drive health monitor
    Learn more
  • Advanced Automation
    Streamline MSP business with a single integrated platform that automates workflows, improves customer interactions, and provides real-time business insights. Enable data-driven decisions and smarter resource utilization, resulting in improved manageability and value-based client relationships.
    • High-performance automation
    • Precise forecasting
    • Next-level profitability
    Learn more
  • Advanced Backup
    Defend clients’ data, even between scheduled backups. Extend backup capabilities to SAP HANA, Oracle DB, MariaDB, MySQL, and application clusters. You can also gain visibility into data-protection statuses across your clients’ infrastructure.
    • Continuous data protection
    • Data protection map
    • Off-host data processing
    Learn more
  • Advanced Disaster Recovery
    Get clients back to business in mere minutes when disaster strikes by spinning up their systems in the Acronis Cloud and restoring them anywhere, ensuring immediate data availability. Make disaster recovery painless and increase efficiency with orchestration, runbooks, and automatic failover.
    • Disaster recovery orchestration
    • Production failover
    • Site-to-site VPN
    Learn more
  • Advanced Email Security
    Block any email threat, including spam, phishing, business email compromise (BEC), account takeover (ATO), advanced persistent threats (APTs), and zero days in seconds before it reaches end users. Leverage Perception Point’s next-generation technology for lightning-fast detection and easy deployment, configuration, and management.
    • Anti-phishing and anti-spoofing engines
    • Anti-evasion and account takeover protection
    • Next-generation dynamic detection against zero-days
    Learn more
  • Advanced Data Loss Prevention (DLP)
    Prevent leakage of sensitive data from endpoints via more than 70 local and network channels and strengthen compliance with minimal effort and speed to value.
    • Content-aware data loss prevention
    • Automatic client-specific DLP policy creation and extension
    • Pre-build data classifiers for common regulatory frameworks
    Learn more
  • Advanced File Sync and Share
    Get a full control over data location, management and privacy with a file sync and share service, including a transaction ledger to enable notarization and eSignature capabilities, across all platforms.
    • File notarization
    • Embedded eSignatures
    • Independent file verification
    Learn more
Acronis Cyber Protect Cloud

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