What's new

Acronis Copilot enables MSP technicians with limited security skills to respond to incidents effectively and swiftly. It also streamlines operations for high-expertise technicians, enabling them to focus on strategic tasks. Copilot empowers MSP staff to conduct rich investigations, respond faster and mitigate risks in just minutes, using only natural language via a conversational user experience with a GenAI assistant. Built with privacy in mind, Acronis Copilot is never trained on client and partner data.

Partners can now automate responses to XDR and EDR incidents. This enables them to scale their security operations and improve response times while also reducing the operational burden on managing security incidents. Easily create automated workflows to trigger a series of response actions, based on specific conditions. Leveraging automation also supports your business growth — further reducing costs associated with scaling the team to support more clients or workloads.

Acronis Cyber Protect Cloud now natively supports any publicly and privately hosted S3-compatible storage for backups, removing the need for additional gateway machines. Compatible with AWS S3 API, it has been tested with MinIO, Cloudian, Backblaze B2, Impossible Cloud and Acronis Cyber Infrastructure. The new capability supports all backup and restore options for Windows and Linux operating systems and VMs.

Enhance security of backups with support for storing them on any S3-compatible storage with Object Lock enabled, ensuring data immutability. This feature protects against ransomware and cyberattacks and ensures compliance with regulations like SEC, FINRA and HIPAA by preventing tampering and accidental or intentional deletion.

Simplify email e-discovery and regulatory compliance for clients of all sizes. Designed for MSPs, this service features powerful search, customizable retention and legal hold, delivering audit-readiness with rapid, self-service access for users. With this release, MSPs can now deliver complete, natively integrated data protection for Microsoft 365, including backup and recovery, email security, collaboration app security and email archiving through a single interface.

Streamline user management with single sign on (SSO) and automated user provisioning to Acronis Cyber Protect Cloud via the Okta identity management system. Set up users and roles in Acronis Cyber Protect Cloud via the Okta portal. Automatically provision, deprovision and sync user accounts and attributes and sign on with universal credentials through Okta SSO.

With cyberattacks becoming increasingly sophisticated, every business is vulnerable. MSPs offering security services have had to choose between insufficient, incomplete protection and costly, complex solutions. With Acronis XDR, MSPs receive highly efficient, complete protection in a single solution built to protect the most vulnerable attack surfaces — endpoints, email, identity and Microsoft 365 apps.

Extend your endpoint protection and defend environments running macOS 13 and later versions against current threats, including advanced and targeted attacks. Leverage our award-winning, behavior-based detection engines and a wide scope of response actions.

Clients who want to enable EDR without other antivirus and anti-malware, active protection, and URL filtering functionalities can now do so easily — only the behavior engine functionality must be enabled to activate EDR. We still highly recommend partners enable all endpoint protection functionalities, including EDR, to ensure the best protection coverage and reduce all endpoint risks for clients.

Device Sense™ is a technology designed to discover, identify and protect all devices within a client's network, enhancing visibility, compliance and efficiency. It automates device discovery and inventory, saves technician resources and ensures up-to-date records. It also enables mass management through bulk agent installation and immediate application of protection plans, helping MSPs provide more targeted and effective support.

Protect Azure workloads without the need for agents, simplifying management and reducing maintenance. Acronis utilizes Microsoft's latest Restore Points API, ensuring cost efficiency with incremental snapshots and reliability with multidisk consistency. It also provides faster recovery times by using snapshots stored directly in Azure, avoiding data download delays. Additionally, Acronis enables seamless data mobility, enabling the recovery of various workloads to and from Azure VMs.

Acronis Cyber Protect Cloud now supports the latest versions of multiple Linux operating systems: Ubuntu 24.04 LTS, Red Hat 9.4, Oracle Linux 9.4, CloudLinux 9.4, AlmaLinux 9.4 and Rocky Linux 9.4. This update ensures protection and compatibility for systems running these new OS versions.

We are introducing fast incremental failback to the original VM. Previously, failback required creating a new VM via a hypervisor, but now, with the Acronis agent, you can perform incremental failback directly to the original VM, transferring only delta changes. This results in up to 3x faster failback times, with near-zero downtime as the cloud VM continues to operate during data transfer. This update simplifies the process by eliminating the need for new VM setup and hypervisor involvement.

Streamline inventory management and related sales processes with the new stock inventory management module. Add stock inventory items with detailed records, including quantities, prices, purchase details, serial numbers and warranty information. Automate invoicing, manage quotes intelligently and gain insights into sales and stock levels to analyze profitability, manage costs and optimize stock replenishment.

In the 24.04 release, we've replaced the previous four protection plan templates with three new, improved options: Essential, Extended and Complete (default). These updated templates are designed to better align with MSP service structures, offering clear and scalable protection levels that simplify client decisions and ensure robust cybersecurity and data protection across all levels.

Our new monitoring templates allow you to efficiently oversee client machine health and performance, with specific plans tailored for Windows workstations, macOS machines, Windows servers and basic monitoring that covers essential metrics. These plans reduce setup times and are optimized for specific devices and operating systems.

Enable remote desktop and file transfers more smoothly with our new plan that includes RDP and Acronis’ NEAR protocol, simplifying the management of remote support tools and focusing MSP efforts on more strategic activities.

To streamline device protection, we've introduced “default” and “favorite” plan properties. “Default” plans are preselected during device registration, and “favorite” plans are highlighted at the top of the list, improving management efficiency and reducing setup errors.

Apply protection, monitoring and remote management plans directly during the workload registration process with our updated device registration wizard, ensuring all systems are secured from the start and simplifying administrative tasks.

Our new feature allows the application of partially compatible plans by disabling incompatible modules while keeping compatible ones active, increasing flexibility and continuous protection of workloads.

A new AI component now aids in detecting malicious email content or shared files, enhancing security measures by improving detection accuracy and accelerating response times before human intervention is required.

Automation is now available in five additional languages: Japanese, Korean, Malay, Portuguese (Brazil) and Turkish, expanding accessibility for MSPs worldwide.

Our Application Catalog has been enriched by integrations developed by our technology partners, aimed at bolstering cybersecurity, data protection and MSP business automation. These integrations include CloudOlive for accurate billing reconciliation, Cork Protection Cyber Warranty for instant cyber incident coverage, D3 Security for streamlined incident response, Morphisec for advanced anti-ransomware, Mulberri Cyber Insurance for efficient cyber risk management, Seagate Lyve Cloud for secure data storage, SentinelOne Singularity Data Lake for enriched telemetry analytics, Shadow ONE for robust backup solutions with a Hardened Air Gap strategy, and Stellar Cyber Open XDR for optimized threat detection and response.

The trial signup on the Acronis website is now more user-friendly, featuring a one-step signup process, immediate access and quick account provisioning, making it easier for MSPs to try our services.

To deliver unmatched business resilience with minimal resource investment, we introduce Acronis MDR. This service enables MSPs to provide professional security monitoring, rapid detection, investigation, containment, incident response and remediation of threats and attacks — without the need to maintain a skilled team and specialized toolset.

Streamline incident management with Advanced Security + EDR across all your clients and increase visibility into potential breaches. The new incident management interface at the partner level enables technicians to manage incidents for all clients without switching between client views.

Automate operations on Windows and macOS with generative AI. This feature simplifies script creation, making complex tasks like installations, configurations and security mitigation faster and more error free. Integrated with OpenAI, it is designed for users at all technical levels, providing a user-friendly interface that accelerates productivity and enhances security.

Back up directly to Amazon S3 and Wasabi storage without the hassle of managing additional gateway software. This feature simplifies the backup process, reducing operational complexities and overhead for partners and end clients.

Create contracts specifying minimum billable usage to ensure a base revenue stream. This new feature enhances financial stability and predictability for MSPs by allowing them to establish minimum billing commitments.

Capture all Acronis service revenue and seamlessly invoice customers with our enhanced monthly billing feature. Sales items for service usage are now automatically generated for all Acronis products, including those not previously covered in contracts.

Partners can now customize the branding of Advanced Email Security, including the email security console, client-facing email alerts and reports. This feature allows for the uploading of a custom logo and the configuration of email settings, providing a cohesive and personalized experience that reinforces MSP brand identity.

To improve the partner experience, we have simplified the product evaluation process for end clients. Now, it features a straightforward and predictable 30-day period, applicable regardless of the tenant's creation date.

Partners can now utilize single sign-on (SSO) and automated user provisioning for Acronis Cyber Protect Cloud through the Microsoft Entra ID cloud-based identity and access management service. This integration simplifies access control, enhances security by minimizing password-related risks, and streamlines user management processes.

Easily meet regulatory and cyber insurance requirements by forwarding audit events to third-party SIEM platforms. This feature helps retain audit events for the necessary duration, supporting compliance efforts.

Acronis now integrates with more leading SIEM tools, including LogRhythm, ManageEngine EventLog Analyzer, FortiSIEM, Trellix, RSA NetWitness, Exabeam, RocketCyber, Coralogix, Graylog and Elastic, enhancing your security infrastructure.

An issue preventing integration connection to our data center under certain conditions has been resolved, ensuring smoother operations.

PAYG usage reporting now adds to the meter history, aligning with expectations for metered contracts in HaloPSA and enhancing billing accuracy.

We’ve enhanced VMware Cloud Director VM recovery capabilities, allowing partners and clients to effortlessly restore deleted or deprovisioned VMs directly from the Acronis Cyber Protect Cloud console, without the need for the original VM to be available in VMware Cloud Director. This enhancement significantly simplifies the recovery process and offers a more streamlined approach to maintaining business continuity.

In Jamf Pro, the API client’s functionality offers a dedicated interface for controlling access to Jamf Pro. Beginning with version 24.02, our Jamf Pro integration supports this API client authentication method, enhancing security and simplifying the management of access to Jamf Pro environments through Acronis Cyber Protect Cloud.

Acronis EDR (Endpoint Detection and Response) is now available to all MSPs as part of Acronis Advanced Security, without any additional cost. This means you can enable advanced threat detection and response tools to better protect clients and obtain EDR at the price of a traditional anti-malware solution. Acronis Advanced Security is renowned for being a leading security solution for MSPs. With the inclusion of EDR, it now offers unparalleled value in the market.

Understanding EDR incidents is now easier with the new “incident type” field. This feature provides detailed reasons for incidents, visible in EDR alerts, the EDR investigation graph and the incident list, which now supports filtering by incident type.

The Organization Map feature enhances data loss prevention (DLP) by tracking active users and enabling group-based DLP policy management. This results in improved user tracking, streamlined policy application and an enhanced security posture.

This new wizard in Advanced Automation simplifies the initial setup and updates of costs and prices for Acronis products. Partners can easily configure costs and selling prices with just a few clicks, saving time and reducing errors.

With support for four digits after the decimal separator, MSPs can precisely set up costs and prices, aligning with the Acronis Cyber Cloud price list. This enhancement ensures detailed and accurate pricing for products you sell to your clients.

ISV partners can now access a new dashboard in the Acronis Vendor Portal to view usage statistics for their CyberApp integrations. This feature offers insights into the number of partners and clients using the integration across Acronis data centers.

This update brings support for DR readiness in the Asio Backup dashboard, using Acronis’ Run VM validation technology. To use this feature, configure backup validation as part of the protection plan and enable screenshot validation.

This version removes the dependency on Python for macOS and Linux components and improves stability for deployment scripts on Windows and macOS.

MSPs leveraging Acronis EDR now can accelerate their incident analysis and response times with AI-generated incident summaries. This addition builds upon the existing AI-based interpretations of incidents, which are mapped to MITRE ATT&CK® attack stages, providing Acronis partners with a more efficient and insightful way to handle cybersecurity threats. Learn more in our blog article.

Partners now have an enhanced ability to test and fine-tune Acronis endpoint protection features in production environments before proceeding to full deployment. Administrators can utilize a passive monitoring mode for end-client environments. This mode focuses on just sending notifications for detections from antivirus and anti-malware, Active Protection, URL filtering, and EDR, while not taking actions such as stopping, blocking, or quarantining these detections.

Keeping up with the latest technology, partners now have the ability to protect the most recent versions of Red Hat Enterprise Linux (RHEL) and AlmaLinux operating systems: 9.0, 9.1, 9.2 and 9.3. This ensures that businesses using these platforms can rely on Acronis for comprehensive backup and recovery solutions.

Following ConnectWise's announcement in November 2023 of a new backup dashboard in its Asio platform, we’re introducing support for this dashboard in our ConnectWise Asio integration, version 2.3. This update adds alarms and backup job information for Acronis backups, enabling partners using the ConnectWise Backup Dashboard to monitor the status and health of their backups in real time.

The latest version of the ConnectWise Automate integration introduces several improvements and fixes, enhancing stability and performance. Key among these is faster alert synchronization, ensuring a more efficient and responsive integration.

The newest update for the Jamf Pro integration streamlines the alert reporting process. It addresses the issue of maintaining unique names for extension attributes, which are essential for reporting alerts, even when the alert types in Acronis are identical. This ensures a more organized and effective alert management system.

We are excited to expand our Application Catalog with innovative integrations from our technology partners, enhancing both cybersecurity and automation. Notable additions include EasyDMARC for streamlined email authentication, Adlumin for centralized security data visibility, passwordless access with Traitware, SendMarc for simplified DMARC management, LastPass for integrated password management, XenexSoc for real-time alarm monitoring, and BigPanda for actionable IT incident management. In automation, Integrately offers easy app connections and Frends enables automated user management.

In this update, we have reworked the user interface for the “exclusions” settings in antivirus and anti-malware protection and URL filtering. The new design is more intuitive and user friendly and supports network folder paths and wildcards, improving your precision in identifying threats.

In Acronis Advanced Management, we have extended the “All updates” option to include Windows third-party products. This option enhances security by deploying the latest patches, encompassing both minor and major updates, and simplifies the deployment process by installing all available updates.

For some business-critical applications, ensuring application-consistent, or “quiesced,” backups is critical. The new option to enforce the use of application-consistent (VSS-aware, quiesced) VM snapshots for backups enhances data integrity, particularly for complex applications and databases. This option not only reduces the risk of data corruption but also aids in compliance with various regulatory standards, ensuring more reliable and compliant data backups.

MSPs can now seamlessly integrate Acronis Cyber Protect Cloud with over 6,000 apps, enhancing workflow automation and operations. The integration possibilities are boundless: receive Acronis alerts through apps like Teams and Slack, synchronize them with support systems, streamline billing and reporting by directing customer usage data to invoicing and BI systems, and provision tenants using spreadsheet or CRM data.

With the 23.10 release, Acronis Cyber Protect Cloud now supports functionalities including backup, security, management and file sync and share for macOS 14 Sonoma workloads. This ensures the protection and functionality of devices operating on Apple’s OS released on September 26, 2023.

PAYG partners now have the option to communicate directly with an Acronis sales representative via chat in the management portal. This feature enables partners to ask sales-related questions and understand solutions tailored for service providers, including their licensing details. While currently available only to PAYG partners, we plan to extend support to other partner types in future releases.

The new TCO calculator for trial partners enables accurate cost estimations for the services trial partners aim to provide using Acronis. When trialing Acronis Cyber Protect Cloud, click on the "Calculate monthly costs" item in the management portal to access the calculator.

New Collaboration App Protection for Microsoft 365 with Acronis – unlock rapid and precise detection & response specifically designed to replace or augment the limitations inherent in M365’s defense approach that offers a compelling and necessary security imperative along with effortless deployment and management.

Acronis MDR – Early Access Program (EAP) - Partners can sign-up for the EAP of Acronis MDR and get a chance to be among the first to try out our simplified, continuous, effective endpoint security service designed for services providers to deliver unmatched business resilience to clients while optimizing resource allocation via the Acronis Cyber Protect Cloud platform.

DLP: Customize sensitive data classifiers further - Gain more granular control of DLP rules beyond the pre-built data classifiers by customizing the DLP policy with rules that prevent unauthorized transfers of sensitive data based on specific file types, keywords, regular expressions patterns, and complex combinations of different content groups with logical operators.

DLP: Pre-built data classifiers for Singapore PII - MSPs now have a pre-built set of data classifiers that enables them to automatically protect Singaporean clients’ personally identifiable information (PII) and strengthen compliance with PDPA (Personal Data Protection Act).

Extended Antivirus & Antimalware support for Linux distributions - Partners can now protect more Linux distribution workloads with their antivirus and antimalware services with added support for Red hat Linux 9.x, Ubuntu 22.04 and 22.10, and Debian 10.x and 11.x.

New Advanced Disaster Recovery capabilities tailored for healthcare applications In addition to our established HIPAA-compliant backup services, our offering now provides industry-leading security, including comprehensive data encryption within the Acronis Cloud and detailed audits and extra security layers.

Acronis Advanced Disaster Recovery – we are now extending automated failback capabilities to physical servers. Previously available for virtual machines, this feature ensures a smoother, more streamlined return to your normal system configurations after a failover event, minimizing downtime and reducing the burden on MSP IT resources.

Direct backup to Azure Storage in Acronis Cyber Protect Cloud. Includes streamlined configuration, lower TCO and greater data sovereignty. Native support for Azure allows you to directly store backups in Microsoft Azure, one of the world's leading cloud platforms.

Geo-redundant storage option is now offered to our partners using US2 and US5 datacenters. This new capability distributes backup data across multiple geographic locations minimizing the risk of data loss due to localized disruptions

Management pack is now enriched with automated patch approval, zero-day patching, and maintenance window creation.

CyberApp allows 3rd party cloud applications to be quickly integrated with the Acronis Cyber Protect Cloud platform. The new CyberApp UI Builder empowers vendors to build more complex interfaces without writing a single line of code. CyberApps are natively integrated into the Acronis platform, ensuring that integrated solutions appear native in the Acronis UI, providing MSPs with the best possible user experience. The unique Vendor Portal allows ISVs to manage the full application lifecycle in one place, from building and testing CyberApps to deployment and marketing options.

As a result, MSPs benefit from using the all-in-one platform with natively integrated applications and services commonly used by service providers to boost their productivity and efficiency, making their customers happier and better protected.

Automation pack delivers business automation for small to midsized MSPs, including automated billing, ticketing, timesheet management, SLA and contract management, quoting and KPI reporting. Advanced Automation streamlines key operating processes and helps MSPs become much easier to do business with.

We work hard with our technology partners to help you to automate day-to-day routines and eliminate manual work and switching between different products. In this release we added new integrations with Bocada, Darktrace, Flowgear, IBM Qradar, MSPBots, OneBill, StellarCyber, Stock in the, Channel, StorMagic, Zabbix.

Boost sales and control costs with improved and aligned Acronis licensing and billing rules for Google Workspace backup. Now, in the per-workload licensing model, Google Team Drives instances will not be charged by Acronis.

Improve backup and recovery times and detect performance issues by automatically identifying the component in your backup infrastructure that has the most impact on performance. Each backup activity will inform you of its bottleneck so you can Improve the effectiveness of IT investment decisions.

It is now easier than ever to onboard new partners who use N-able N-central and improve the efficiency of customer provisioning. You can centralize and standardize the monitoring the workflow of Acronis workloads using N-Central’s native automated dashboards and automated issues remediation to improve operational efficiency.

Improve operational efficiency by reducing the number of manual ticketing tasks through a ConnectWise Asio interface. You can also handle an extended list of Acronis alerts and automatically delete tickets when alerts are closed. Make your customers better protected by enabling, deploying and managing Linux workloads directly from ConnectWise Asio.

Many MSPs use SIEM (security information and event management) technology for security incident investigation, remediation, threat hunting and compliance. The Acronis Generic SIEM Connector allows Acronis Cyber Protect Cloud to send alert-level data to any SIEM system that supports the Common Event Format (CEF) over SYSLOG for further correlation and analysis to reveal patterns of activity that may indicate an intrusion attempt. By enabling the integration with a SIEM solution, partners add a layer of protection to their customers’ businesses and mitigate the risks of downtime and security breaches caused by evolving cyberattacks. Acronis is committed to further integrating security-related telemetry with SIEM systems in the following months.

Now partners can extend and automate a customer’s cyber protection from modern cyberthreats by enabling the integration between Acronis Cyber Protect Cloud and Microsoft Sentinel. The integration allows for synchronization with the Microsoft security ecosystem by sending Acronis alert-level data to Microsoft Sentinel. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across workspaces managed by partners. With Microsoft Sentinel, partners get a single solution for attack detection, threat visibility, proactive hunting and enabling you to run playbooks for threat response.

Acronis provides partners with more visibility and control they need to manage users, workloads and security properly. Now partners can easily keep track of device assignments and usage for each client. By matching each workload with the specific user that used to log in and displaying the time of the logon event, partner technicians gain valuable insights. They also have an audit trail of which users accessed devices at any time. It’s a simple way for partners to unlock major efficiencies, reduce risks and ensure strong oversight of their digital environment. Our technology provides unprecedented clarity into technology access and usage across all workloads the partner manages.

Acronis continues to test new versions of integrated third-party products to provide partners with the most efficient modern cyber protection. Now partners who use VMware vSphere 8.0 and Acronis Cyber Protect Cloud can be sure products work together in the best way, including basic and advanced VM backup/recovery scenarios such as Application-aware VM backup, VM replication with failover/failback, backup/recovery of VMs located on vSAN 8 storage, recovery of VM with the newest virtual hardware version, and preserving the newest guest OS versions (vSphere property of the VM) during VM recovery.

Even the most experienced users and IT admins make mistakes. Nobody is perfect. Acronis helps partners to be better protected even from mistakes and security accidents. Now partners and end-customer IT administrators can recover tenants and user accounts back to a fully-functional state after accidental deletion or account wipe caused by malicious actions within 30 days after the accident. This adds better customer data protection and peace of mind for IT personnel.

Acronis continues to help MSPs improve their document workflows’ compliance and auditability. Advanced Files Sync and Share’s embedded eSigning has eIDAS certification (electronic IDentification, Authentication and trust Services) to comply with EU regulations on electronic identification and trust services for electronic transactions in the European market. Acronis partners can generate a trust certificate to guarantee the signature’s integrity and embed it in the signed document — with an easy drag-and-drop eSign feature. This simplifies and streamlines a partner’s document workflows.

Partners can increase their productivity and create amazing experiences by automating their workflows more flexibly in the ServiceNow platform thanks to the new version of the integration of Acronis Cyber Protect Cloud with ServiceNow. To support partners with complex, distributed environments, Acronis adds the ability to map multiple partner tenants in a single ServiceNow instance to simplify workflow automation and improve automatic provisioning settings for better flexibility. Now, all incidents enriched with detailed alert data are handled directly in the ServiceNow console without switching between different products, saving the technician time. ServiceNow delivers proactive digital operations with AIOps, so partners get and use insights and automation to predict issues, reduce user impact and streamline resolutions.

Acronis helps partners minimize downtime and data loss after recovery by automatically backing up Microsoft 365 and Google Workspace data more frequently. Now, administrators can configure backup frequency for any supported Microsoft 365 and Google Workspace workload. Partners can schedule backup up to 6 times per day, so they always keep what has already been done in case of an accident or cyberattack and can return to their usual working rhythm faster.

We work hard with our technology partners to help you to automate day-to-day routines and eliminate manual work and switching between different products. In this release we added new integrations with LastPass, Storadera, LogSign, Impossible Cloud, Storj.io, Zadara and Rewst.

Acronis enables MSPs to utilize machine learning and automation to proactively detect and prioritize alerts effectively with auto-response actions.
Evaluate the condition of any workload and then perform an action when a specified threshold is reached. Decrease wasted time and provide reliable support with predictive, precise and automatic anomaly detection with auto-response actions. Customize alerts’ severity, frequency and message. Receive alerts in the Cyber Protection console only when the monitored parameters are out of normal performance.

Partners can save time by grouping all devices with open alerts in a single group. Also, the new version ensures partners will always have the latest version installed through in-product notifications.

Protecting endpoints shouldn’t be complicated and expensive. But today’s endpoint detection and response tools force MSPs to resort to costly advanced security expertise to use them — and require multiple point products for a complete protection, including business continuity.
With Acronis, there is a better way. Designed for MSPs, Acronis Endpoint Detection and Response (EDR) delivers:
1. The ability to quickly and easily analyze and prioritize security incidents.
2. Integrated security and recovery capabilities, for comprehensive protection critical to maintaining business continuity.
3. A complete cyber protection solution in a single agent — simple for MSPs to deploy, manage, and scale.

Streamline ticket management and operations by enabling ConnectWise NOC engineers to access the Acronis Management Console for partners they manage. This allows NOC operators to resolve any issues and manage workloads on behalf of MSPs.

Manage bootable media remotely via a web interface in Acronis Cyber Protect Cloud when there is no screen to access the workload. Streamline your operations and execute remote actions such as recovery, reboot, shutdown, downloading system info, and monitoring the status of the boot media.

Reduce overload and manual work for technicians via the automatic authentication of web connections by using saved credentials, enabling instant connections to remote workloads for troubleshooting without any additional steps. This update eliminates the risk of compatibility issues between agent plans and selected workloads.

Simplify the sharing of cloud files with multiple team members via Acronis Files Cloud. Facilitate easier team collaboration by creating Share Groups, add team members to them, and streamline sharing of files using an email link. A Share Group can be added to automatically share files with all group members.

With the March release, you will be able to quickly and easily check all new capabilities included in the latest software release — via a link available in the Cyber Protection console enabling access to the "What's new" dialog.

Don’t miss this opportunity to boost your efficiency and security with the new version of the integration of Acronis Cyber Protect Cloud and NinjaOne.
Save time and money by either automatically or manually creating and synchronizing customer tenants in Acronis based on your customers in NinjaOne RMM. Enhance visibility and control over your customers’ device status and alerts in NinjaOne RMM, thanks to the configurable monitoring based on Acronis data. Streamline your ticket management and resolution process by synchronizing tickets in NinjaOne RMM with Acronis alerts.

You can now separate billing and usage reporting for free and paid storage, and provide greater detail to your customers, with higher reporting flexibility. This means you can easily track and report how much storage your customers are using for their Microsoft 365 seats, as well as any additional paid storage they may need.
In addition to ConnectWise Manage and Autotask PSA, where it was already supported, support for Class 1 / Class 2 usage reporting is now available with our integrations for Kaseya BMS and HaloPSA.

Our new partner tenant billing saves your time and efforts if you need to do aggregate billing for partner tenants under your Acronis account. This feature allows you to automatically bill any partner tenants under your tenant, without having to aggregate billing for each customer tenant within the sub-partner tenant. You can also get aggregate usage reports for partner tenants under your MSP partner tenant, giving you more visibility and control over your business.
In addition to ConnectWise Manage where it was already supported, support for partner tenant billing is available now with our integrations for Autotask PSA.

Do you want to streamline your billing process and align it with your PSA integrations? We have added support for range offering items in our integrations with ConnectWise Manage, Autotask PSA, Kaseya BMS and HaloPSA. This means you can now report the total usage of Acronis products based on your preferred billing cycle. Whether you want to use the current or previous calendar month, or a custom billing month with a configurable start date, we have you covered. This feature will help you save time and avoid errors when invoicing your clients. Don’t miss this opportunity to upgrade your PSA integrations and enjoy more flexibility and accuracy in your reporting.

Reduce service delivery costs while increasing scalability with easier and faster provisioning of email security services to new clients using API for Microsoft 365. Selectively choose which domains and seats to protect and reduce configuration errors and support tickets that typically occur when configuring partial domain protection.

Reduce risk of reputational damage detecting malicious emails originating from client mailboxes. The new improvement also enhances inbound protection accuracy by better understanding communications with external parties. The functionality is available via API-based scanning for Microsoft 365.

Improve your security-related decision-making and better demonstrate your ongoing value to clients with new dashboard widgets including: top five attack types with details on each type, highlighted attacks, top attacked and/or compromised people, and top impersonated identities per client.

Streamline your efforts when investigating scan-based detections with visibility into the lifecycle events of each scan that Advanced Email Security performed – such as scan time and release time, and emails sent between an admin user and the Incident Response (IR) team.

Improve clients' protection with a customizable restricted files policy for inbound emails. View a list of all file types and add them to block or allow lists in seconds.

Back up cPanel servers running on the Ubuntu 20.04 LTS and Rocky Linux 8 operating systems. Seamlessly recover MySQL 8 databases regardless of the engine configuration, even if it was updated after backup.

Save time and money when your need to add new services, billing modes, advanced packs, or offering items to multiple tenants, instead of relying on manual enablement per client. Also enables easy migration from legacy licensing for multiple partners and folders.

Fresh out of our Lighthouse program, the new HaloPSA integration makes it easier than ever to keep an eye on the data, applications and systems you protect for your clients. Solve your clients’ cyber protection challenges faster and streamline the provisioning, ticketing and billing of cyber protection services — all through HaloPSA.

The Cyber Scripting feature is a powerful set of tools that enables IT administrators to automate day-to-day tasks. With the February release you can set a script status when creating, cloning or restoring scripts. This way approved scripts and ones for testing can be added immediately to Script plans, unlike draft scripts.

Simplify protection management for multiple Microsoft 365 and Google Workspace seats by eliminating the need to configure protection for each individual MS365 or Google Workspace workload.

The updated integration enables you to quickly and easily onboard customers by provisioning Acronis customer tenants based on Datto RMM sites. You can provision all or selected sites from Datto RMM as new tenants, map sites to existing tenants, or configure automatic tenant provisioning based on Datto RMM sites.