Secure your data with Acronis Active Protection

Frequently Asked Questions

• What is ransomware?

  Ransomware is the malicious software that encrypts your files, blocks access to your device, and demands a ransom for the encryption key.

• What are the different types of malicious files?

  Below are the most common malicious files detected:
  • Viruses: Viruses are malicious programs that attach themselves to legitimate files or programs and spread when those files are executed. They can corrupt or delete data, spread to other files, and damage a computer's functionality.
  • Worms: Worms are standalone malicious programs that replicate and spread across networks without requiring user interaction. They can spread rapidly, consuming network resources and causing damage.
  • Trojans: Trojans are deceptive programs that appear harmless but contain malicious code. They often trick users into executing them by disguising themselves as legitimate software. Trojans can steal data, provide unauthorized access to a system, or create backdoors for attackers.
  • Ransomware: Ransomware encrypts a victim's files or entire system, rendering them inaccessible. Attackers then demand a ransom in exchange for providing the decryption key. Paying the ransom is not recommended, as it encourages further criminal activity.

• How to protect against ransomware attacks?

  Use Active Protection of Acronis True Image. For more information, see the procedures for Windows and for Mac.

• How does anti-ransomware work?

  Active Protection constantly monitors your computer, providing real-time protection against ransomware, cryptomining malware, and other suspicious processes. It uses behavior analysis and exploit prevention to detect new threats and protects your files, backups, and drives. Additionally, the web filtering feature blocks access to potentially harmful websites, ensuring comprehensive protection for your computer.

• Can I try Acronis anti-ransomware software before purchasing?

  Yes, we offer 30-days free trial.

• Does Acronis anti-ransomware protection include zero-day attacks?

  Yes, it does. The dedicated cybersecurity software can detect, stop and block malicious activity and quickly restore any affected files. Moreover, you can use Acronis True Image to protect files and documents in real time, get notified about the critical software patching, and create multiple complete system backups to ensure full recovery even if a zero-day attack occurs.

• Can I use Acronis anti-ransomware for personal and business needs?

  Yes. You can use Acronis True Image product, allowing you to protect up to 5 machines. If you would like to protect more than 5 machines, you can use our solution for businesses - Acronis Cyber Protect.

• Can Acronis True Image prevent ransomware before happening?

  Yes. Anti-ransomware protection monitors in real time the processes running on your computer. When it detects a third-party process that tries to encrypt your files, the service informs you about it. In this way, the potentially harmful ransomware processes are blocked before they encrypt your device.