Changing Password

The MassTransit Server may require the Web client or Ad hoc contact to change their passwords at intervals. The Web client or Ad hoc contact is prompted to enter a new password when one is required or can change it from the My Account tab at any time.

Note: MassTransit Web clients will have the ability to change their passwords from the My Account tab only if the administrator has enabled the password change. Otherwise, the My Account tab will be disabled and you will need to contact the administrator of the MassTransit Server. Contacts using Active Directory to authenticate will never see the My Account tab.

Note: In MassTransit 7.2 and later users who log into MTWeb using a passkey link can set a permanent password for their account. They use the passkey to log into MTWeb and will not be forced to enter the current password in order to create a permanent one.

For web client using permanent password to log in MTWeb.

  1. Go to the My Account tab.

  2. Type the current password and type the new password twice. Click Submit to change the password.

For web client using passkey link to log in MTWeb

  1. Go to the My Account tab.

  2. Type a new password twice. Click Submit to change the password.