Contact Reports

Files Transferred by Contact

The Files Transferred by Contact report lists all files sent and received by a single contact within specified period.

If you click on any of the column titles, the information in the table will be sorted by that column.

In addition, you can filter the displayed information by the following options from the Report Parameters section:

• Start Date – enter or select a start date from the calendar to filter the errors starting from the chosen date; you can also add/subtract the year or the month in the field by clicking on the corresponding buttons below it;
• End Date – enter or select an end date from the calendar to filter all errors to the chosen date; you can also add/subtract the year or the month in the field by clicking on the corresponding buttons below it;
• Common Dates – this drop-down menu has options for faster filtering by the period that is selected; these are the available options:
  • Today;
  • Yesterday;
  • Last 7 Days;
  • Last 14 Days;
  • Last 30 Days;
  • Last 365 Days;
  • Year To Date;
  • Previous Month;
  • Last Year.

Choose a contact from the popup menu or type a name – in this section you can specify for which contact to generated the report; to filter by a contact, select its user name from the drop-down menu or type it in the field below.

When you have set the desired report parameters, click on the Run Report button to generate a report according to the selected parameters.

If you click on the CSV or XML button, you will be able to open/save the report in a *.csv or *.xml file format.

Usage by Contact

The Usage by Contact report displays number and size of files sent and received by specified contacts. If you click on any of the column titles, the information in the table will be sorted by that column.

In addition, you can filter the displayed information by the following options from the Report Parameters section:

• Start Date – enter or select a start date from the calendar to filter the errors starting from the chosen date; you can also add/subtract the year or the month in the field by clicking on the corresponding buttons below it;
• End Date – enter or select an end date from the calendar to filter all errors to the chosen date; you can also add/subtract the year or the month in the field by clicking on the corresponding buttons below it;
• Common Dates – this drop-down menu has options for faster filtering by the period that is selected; these are the available options:
  • Today;
  • Yesterday;
  • Last 7 Days;
  • Last 14 Days;
  • Last 30 Days;
  • Last 365 Days;
  • Year To Date;
  • Previous Month;
  • Last Year.

When you have set the desired report parameters, click on the Run Report button to generate a report according to the selected parameters.

If you click on the CSV or XML button, you will be able to open/save the report in a *.csv or *.xml file format.

To save only a chart, right click on it and select the Save as image... option. Then, select a location to save the image into and click OK.