Q: Why do I see a blank page when I click on the Log tab?

Most likely you have a configuration issue with PHP or MySQL. Confirm the following:

  1. Verify that php_mysql.dll and php_mysqli.dll are being loaded, by ensuring they are listed on the phpinfo test page (see steps above). If they are not loaded, ensure that they are specified correctly in the php.ini file and that the files are in the C:\php\ext folder. Ensure that your extensions folder is set to extension_dir = "C:\php\ext".
  2. Ensure that the database configuration in mtweb.ini is correct. Verify that you have properly specified the DB_HOST, DB_NAME, DB_USER, and DB_PASSWORD, and that they correspond to what is specified in MySQL.

If you still have problems on Windows, you can try the following:

  1. Right-click the This PC icon and select Properties.
  2. In the window that opens, click Advanced system settings.
  3. Select the Advanced tab and click Environment Variables.

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  4. Under System Variables, select Path, and click Edit...

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  5. Add C:\php to the Path variable, and click OK.
  6. Under System variables, click New...
  7. Under Variable name, enter PHPRC.
  8. Under Variable value, enter C:\php (indicating the location to the PHP folder).

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  9. Click OK.
  10. Save all the configuration changes.
  11. Open Windows registry editor.
  12. Go to HKEY_LOCAL_MACHINE\SOFTWARE.
  13. Add a key called PHP.
  14. Inside the new key PHP, add a string value called IniFilePath and set its value to C:\php.
  15. Reboot the machine to apply the settings.