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Plans designed to suit how MSPs do business
Choose how you bill, package, and scale your services.
Acronis gives service providers flexible licensing models, scalable commitment options, and per-customer control, so you can match pricing with the way you sell and deliver services. The Acronis price calculator tool helps you determine the most cost-effective model.
Licensing models
Acronis offers three licensing models. For each customer tenant, you can choose the model that best fits both the customer’s environment and the way you package your services.
Key differences
Solution-based licensing bundles services into one SKU per workload, while service-based licensing licenses and bills each service separately.
Solution-based licensing streamlines packaging and service sales
Instead of quoting multiple, separate services, you can offer a ready-made solution that combines key capabilities in a single package. This model is often a better fit when a customer needs multiple services, and you want simpler quoting, clearer packaging, and more predictable billing.
Why to use it
• One SKU per workload, instead of multiple line items.
• Packaging that better matches how you position and sell services.
• More predictable billing, with included storage, where applicable.
• Simpler quoting and faster procurement.Available packages
• Backup + DR (includes storage)
• Security + RMM
• Ultimate Protection (combines both + additional services)How storage works
Included storage is allocated per workload, and is pooled at the customer level.
For example, servers add 3 TB, virtual machines add 2 TB, and workstations add 300 GB. In most cases, this covers typical customer needs, which makes the model easier for service providers to position as a flat monthly fee. If storage usage goes beyond the included pool, overages are billed separately. This gives you a clearer way to package backup services, while still allowing room to scale within the customer environment.Important notes
• A customer cannot mix solution-based and service-based licensing within the same tenant.
• Additional services, such as MDR and SAT, are billed separately, where applicable.
Service-based licensing offers more granular control
You can either bill a fixed price per protected workload, or bill based on the amount of protected data. This model is useful when you want to price individual services separately, or tailor billing more closely to usage patterns. Each customer tenant can use only one licensing model at a time, but you can choose different models for different customers and switch anytime.
Per workload (WL)
With service-based per-workload licensing for backup, you pay a fixed, monthly price for each protected workload. This model is usually a good fit when a customer has fewer devices or workloads, but more data on each one. It gives you predictable pricing at the workload level, and is often easier to position in device-based service offers.
Key points
• Fixed monthly cost per protected workload.
• No charge for local storage or service provider storage.
• Lower storage cost for supported native cloud options.
• Applies specifically to backup licensing; other services such as security, RMM, and similar add-ons are licensed separately, typically per workload as their own services.Per GB
With service-based, per-GB licensing for backup, you pay based on the total amount of protected data. This model is often a better fit when a customer has many workloads with relatively small amounts of data. It helps align cost more closely to actual storage usage.
Key points
• Billing based on protected storage volume.
• Charges apply across cloud, service provider, and local storage.
• No limit on the number of workloads.
Commitments and tiers
Acronis uses a minimum monthly commitment model. You select a commitment tier as part of your agreement.
Higher tiers improve pricing, through volume-based discounts. If your usage grows beyond your current tier, you can move to a higher tier in the following month. This model gives you room to scale gradually, while improving economics as your cloud business grows. If you subscribe through a distributor, commitment terms may differ.
Partner vs customer setup
Partner level
- One commitment across all customers
- You can use all licensing models under that commitment
- Mix models across customers
Customer level
- One licensing model per customer
- All workloads in that customer follow the same model
- Model can be changed at any time
Frequently Asked Questions (FAQ)
Still have questions?
We want you to have all the info you need. To schedule a demo or private consultation, reach out to an Acronis cloud advisor.