Endpoint Detection and Response (EDR)

Frequently asked questions

• What is endpoint detection and response?

  Endpoint detection and response (EDR) continuously collects security-relevant endpoint telemetry, detects suspicious behavior, supports investigation and provides actions to contain and remediate threats. For a fuller explanation, see the Acronis guide to endpoint detection and response.

• I have antivirus. Why do I need EDR?

  Antivirus and endpoint protection platforms focus on preventing and blocking threats. EDR adds continuous visibility, behavioral detection, investigation and response for activity that bypasses preventive controls. It helps teams understand the attack chain, contain it and remediate the affected endpoint.

• Can I run EDR without a security team?

  Yes. Acronis EDR helps lean IT teams and MSP technicians work without a large in-house SOC. Prioritized incidents, visual attack stories, AI-generated interpretations and guided response actions reduce investigation effort. Organizations that need continuous expert monitoring can add Acronis MDR or work with a service provider.

• Does Acronis EDR work with Microsoft Defender?

  Yes. Acronis EDR can augment Microsoft Defender with centralized incident visibility, investigation and response workflows, depending on the product, plan, operating system and configuration. Validate the current supported integration and deployment model before rollout.

• Which operating systems are supported?

  Acronis EDR supports Windows, macOS, Linux and ARM-based systems, with capabilities varying by product, edition, operating system and configuration. Check the current Acronis Cyber Protect Cloud or Acronis Cyber Protect feature matrix for exact coverage.

• Does Acronis EDR integrate with my SIEM or PSA, and is there an API?

  Acronis provides integration options for security and service-management workflows, including APIs and connectors available for supported products and plans. SIEM, PSA and API coverage varies by deployment and edition, so confirm the required integration in the current product documentation.

• How is Acronis EDR priced, and can I try it?

  MSPs obtain Acronis EDR through Acronis Cyber Protect Cloud; businesses can use Acronis Cyber Protect directly or through a service provider. Licensing, pricing and trial availability vary by region and offer. Use the How to buy options above to confirm the current commercial path.

• EDR, XDR or MDR: which do I need?

  Choose EDR for endpoint-focused detection and response. Choose XDR when you need correlated signals and response across endpoints, email, identity, Microsoft 365 applications or other domains. Choose MDR when you want security specialists to monitor, investigate and respond on your behalf.

• How does recovery improve the EDR workflow?

  Containment stops malicious activity, but operations may still be disrupted. Acronis connects EDR response with configured attack-specific rollback, backup recovery and disaster recovery capabilities, helping teams move from investigation and containment toward clean restored systems and resumed operations.

• Can Acronis EDR support compliance and cyber insurance requirements?

  Acronis can provide security controls, incident evidence, reporting context and recovery capabilities that may support governance, compliance and cyber-insurance requirements. Requirements vary by organization, jurisdiction, framework and insurer, so buyers should validate their obligations with the appropriate advisors and providers.

• When should I add MDR or a SOC?

  Add MDR when your team needs 24/7 expert monitoring, investigation and response but lacks the staffing or specialist skills to provide it internally. Acronis MDR and qualified service providers can extend Acronis EDR with an operated security service.