Installation of Agent for Exchange

Agent for Exchange enables data protection of Microsoft Exchange servers.

The agent is included in the setup program of Acronis Backup Advanced.

The agent is installed with Agent for Windows or on a machine where Agent for Windows is already installed.

Preparation

Licenses. Ensure that you have a sufficient number of licenses. You need one license per Exchange server. If you have an Exchange cluster, we recommend obtaining licenses for each node of the cluster.

Agent for Exchange requires one of the following licenses:

• Acronis Backup Advanced for Exchange
• Acronis Backup for Windows Server Essentials
• Acronis Backup Advanced for VMware / Hyper-V / RHEV / Citrix XenServer / Oracle VM
• Acronis Backup Advanced Universal License

Each of these licenses enables you to install Agent for Windows on the same machine. Therefore, you can back up the entire machine in addition to Exchange databases and mailboxes.

If Agent for Windows is already installed, you can install Agent for Exchange by using the Acronis Backup Advanced for Exchange Add-On license.

To use the product in the trial mode, you do not need licenses.

Requirements. Ensure that the Exchange server meets the following requirements:

• For Microsoft Exchange Server 2013: Cumulative Update 1 (CU1) or later must be installed.
• For Microsoft Exchange Server 2007/2010: The MAPI Client and Collaboration Data Objects (version 1.2.1) package must be installed. To download and install this package, visit http://www.microsoft.com/en-us/download/details.aspx?id=36771.
• For Microsoft Exchange Server 2003 SP2: Hotfix http://support.microsoft.com/kb/908072 must be installed.
• The Exchange writer for VSS must be turned on. In Windows Small Business Server 2003, the writer is turned off by default. For instructions on how to turn it on, see the following Microsoft Knowledge Base article http://support.microsoft.com/kb/838183/.

Installation procedure

Remote installation of Agent for Exchange is not possible, because the agent setup has certain requirements that can be checked in the local interactive installation mode only.

Installing the agent on an Exchange server

1. Run the setup program.
2. Proceed to the window where you are asked how you want to use this machine and select the Back up this machine's data check box.
3. Follow the on-screen instructions. If you installed the management server, choose to register Agent for Exchange on it during installation.

Installing agents on Exchange cluster nodes

To back up data in an Exchange cluster, install the agent on each node of the cluster. When installing the agent on a cluster node, specify an existing account of a domain user for the agent service. With this account, the agent will be able to access the clustered data on any of the nodes. The account must have administrative privileges on each of the cluster nodes.

To install the agent on a cluster node

1. Run the setup program.
2. Proceed to the window where you are asked how you want to use this machine and select the I want to manually select the Acronis components and customize the installation process check box.
3. In the components tree, select Agent for Exchange. Agent for Windows is selected automatically.
4. Follow the on-screen instructions.

   Details. When prompted to assign logon accounts to the Acronis services, in Acronis Managed Machine Service (agent), select Use an existing account and specify the account that has administrative privileges on each of the cluster nodes. Alternatively, you can choose to create a new account for the agent. Then, when creating centralized backup plans or recovery tasks, you will need to specify credentials for the domain account that has the necessary privileges.

   If you installed the management server, choose to register Agent for Exchange on it during installation.