Granting Files Advanced access to a BlackBerry Dynamics User or Group

Before a user can enroll their Files Advanced app in BlackBerry Dynamics, they must have the Files Advanced application added to their user accounts Allowed Applications list or to an allowed Application Group they belong to. In addition, a unique Access Key must be sent to the user and entered into the Files Advanced app during the enrollment process.

IMPORTANT DEPLOYMENT NOTE: When you assign access to BlackBerry Dynamics applications to individual users, you are required to select specific version numbers of the app to allow. If you manage access on the user level, when new versions of Files Advanced for BlackBerry are released, you will need to return to the users' BlackBerryControl configuration and add the new version before they are allowed to run that version.

We highly recommend that you allow access to BlackBerry Dynamics apps using the Manage Groups functionality in the BlackBerry Control console. BlackBerry Control allows you to give a group access to ALL versions of an app, so that future versions will be allowed without IT admin intervention.

To add the Files Advanced app to an Allowed Applications list in a User Account or Application Group:

1. Select App Groups or Manage Users from the lefthand menu in the BlackBerry Control console.
2. Select the group or user you'd like to give access to Files Advanced for BlackBerry and edit them.
3. In the Apps section, click the Add More button.

4. Select Files Advanced for BlackBerry from the list of available applications and click OK.

To generate an Access Key that will allow a user to enroll their Files Advanced for BlackBerry app with BlackBerry Dynamics:

1. Select Manage Users from the lefthand menu in the BlackBerry Control console.
2. Select the user you'd like to create an Access Key for and edit them.
3. On the Access Keys tab, press New Access Key.

The user will receive an email that includes the Access Key and some basic BlackBerry Dynamics instructions.