You are on United States + Canada website. Select another region to view location-specific content
United States
English
Select another region
Choose region and language
Americas
  • Brasil Português
  • Canada English
  • LATAM Español
  • United States English
Asia-Pacific
  • Australia English
  • Chinese Simplified 简体中文
  • Chinese Traditional 繁體中文
  • Japan 日本語
  • Korea 한국어
  • Singapore English
  • India हिन्दी
Europe, Middle East and Africa
  • Bulgaria Български
  • Czech Čeština
  • Europe English
  • France Français
  • Germany + Switzerland Deutsch
  • Israel עברית
  • Italy Italiano
  • Poland Polski
  • Romania Română
  • Spain Español
  • Sweden Svenska
  • Türkiye Türkçe
  • United Kingdom English
  • Hungary Magyar
  • Netherlands Dutch
  • Americas
    • Brasil Português
    • Canada English
    • LATAM Español
    • United States English
  • Asia-Pacific
    • Australia English
    • Chinese Simplified 简体中文
    • Chinese Traditional 繁體中文
    • Japan 日本語
    • Korea 한국어
    • Singapore English
    • India हिन्दी
  • Europe, Middle East and Africa
    • Bulgaria Български
    • Czech Čeština
    • Europe English
    • France Français
    • Germany + Switzerland Deutsch
    • Israel עברית
    • Italy Italiano
    • Poland Polski
    • Romania Română
    • Spain Español
    • Sweden Svenska
    • Türkiye Türkçe
    • United Kingdom English
    • Hungary Magyar
    • Netherlands Dutch
  • Login for service providers Acronis Cyber Protect Cloud
  • Login for business customers Acronis Cyber Protect, Acronis Snap Deploy
  • Login for home users Acronis True Image
  • Login to Partner Portal Acronis Partner Portal
  • Login to Connect Acronis Cyber Protect Connect
  • Products
    For service providers
    Acronis Cyber Protect Cloud
    Empowering service providers with backup, DR, cybersecurity, and endpoint management in one integrated solution.
    Cybersecurity
    Security + XDR Security + EDR Managed Detection & Response (MDR) Data Loss Prevention (DLP)
    Data protection
    Advanced Backup Disaster Recovery File Sync & Share
    Microsoft 365 protection
    Ultimate 365 Backup for Microsoft 365 Security Posture Management Email Security Email Archiving for Microsoft 365 Collaboration App Security for Microsoft 365 Security Awareness Training (SAT)
    MSP operations
    RMM PSA
    • Try it free
    For service providers, telco's and ISPs
    Acronis Cyber Protect Home & Business
    Secure backup and anti-malware solution for small offices and home users.
    For businesses
    Acronis Cyber Protect
    The most secure backup and rapid recovery with natively integrated security and endpoint management for reliable business continuity.

    Backup | Security | Endpoint Management | Disaster Recovery | Email Archiving
    • Try it free
    For enterprise
    Acronis Cyber Protect Enterprise
    The most secure backup and fastest recovery for Enterprise, designed specifically for multi-site, multi-generational and industrial IT.

    Backup | Security | Endpoint Management
    • Book a call
    For businesses
    Acronis Snap Deploy
    A user-friendly solution that lets you provision all your workstations and servers like you are provisioning just one.
    • Try it free
    For operational technology
    Acronis Cyber Protect OT
    New
    Leading solution for resilience, continuity and compliance across operational technology (OT) infrastructure.
    • Book a call
    For home
    Acronis True Image
    Formerly Acronis Cyber Protect Home Office, it's the only personal cyber protection solution that delivers easy-to-use, integrated backup and anti-malware in one.
    • Buy now
    For everyone
    Acronis Cyber Protect Connect
    A remote desktop and monitoring solution that enables you to easily access and manage remote workloads and fix any issues – anytime, anywhere.
    • All products
    Looking to update or renew your product or contact us for help?
  • Solutions
    Solutions
    For service providers
    For business
    • Microsoft 365 backup and recovery
    • Ransomware protection
    • Managed anti-malware protection
    • Continuous data protection
    • Endpoint protection
    • Hosting service providers
    • Hybrid disaster recovery
    • MSP patch management
    • Prevention
    • Recovery
    • Managed server backup
    • URL filtering and categorization
    Solutions for service providers
    • Management
    • Automation
    • Security
    • Data Protection
    All integrations

    Environments

    Physical

    Windows Server |
    Linux

    Endpoints

    Windows PC |
    Mac

    Cloud

    Microsoft 365 |
    Azure |
    Google Workspace |
    Amazon EC2 |
    See all

    Virtual

    Hyper-V |
    Citrix XenServer |
    Red Hat Virtualization |
    Nutanix AHV |
    See all

    Applications

    SQL Server |
    SharePoint |
    Oracle Database |
    See all

    Mobile

    Backup Solution |
    Data Recovery and migration

    Compare Acronis

    Veeam Sophos Kaspersky Arcserve Axcient SentinelOne Datto

    Discover how Acronis outlines competitors with integrated cyber protection, ensuring unmatched security, backup, and recovery solutions.

  • Partners
    Acronis Partner Program
    One partner program. Total cyber protection.
    • Join the partner program
    • Partner portal login
    Benefits designed for you
    • Promotions
      Active
    • Service providers
    • Resellers
    • Affiliates
    • OEMs
    Support for your business
    • Find an IT provider
    • Find a distributor
    • Partner Certification
      Partners now have access to all sales and technical training — a $999 annual value per partner
    • MSP Academy
      Vendor-neutral training, covering the A-Z of managing an MSP business
    Go further with cyber protection
    • Acronis Technology Partner Program
      One tiered program to build and promote your custom solution
    • Acronis Developer Network
      Developer community and resources in our Technology Partner Program
    • Acronis MSSP Partner Program
      Accelerate your cybersecurity business with our MSSP Partner Program
  • Support
    Resources
    • Documentation
    • Knowledge Base
    • MSP Academy
    • Product support lifecycle
    Support by category
    • Business environments
    • Managed services
    • Home and individual use
    • Remote work
    • Acronis Advantage Program
    Need more help?
    • Contact sales
    • Customer service and support
    • Renew your product
    • Professional Services
    • Forum
    Logins
    • Cyber Protection Console
      Access and administer your client cloud solutions
    • Partner Certification
      Partners now have access to all sales and technical training — a $999 annual value per partner
  • Resources
    Acronis Resource Center
    Browse through a full list of the latest product documentation, case studies, white papers, eBooks, upcoming and on-demand webinars of Acronis
    • TRU Security - Latest on threats to managed IT service provider security
    • Acronis Blog
    Product resources
    • Datasheets
    • White Papers
    • Case Studies
    • eBooks
    • Analyst reports
    Acronis Academy
    • Partner Certification
      Partners now have access to all sales and technical training — a $999 annual value per partner
    • MSP Academy
      Vendor-neutral training, covering the A-Z of managing an MSP business
    Events, webinars and trainings
    • Upcoming events and webinars
    • On-demand videos
    • Other videos
    • Trainings and certifications
  • Company
    Company
    • About us
    • History
    • Industry Recognition
    • Careers
    • Contacts
    • Press releases
    • Cloud data centers
    Technologies
    • Active Protection
    • AnyData Engine
    • Acronis Notary
    • Universal Restore
    • Anti-malware
    Company policies
    • Trust and security
    • Sustainability and governance
    Special projects
    • Acronis #CyberFit Sports
      See how the world’s leading sports teams use cyber protection to gain a competitive advantage.
    • Acronis Cyber Foundation
      Discover how we can work together to create, spread, and protect knowledge to build a better future.
  • Trials
    • For Service Providers
    • For business and enterprise
    • For Home
  • Buy online
    • For business and enterprise
    • For Home
  • Contact us
    • Contact sales
    • Contact renewals
    • Contact support
Choose region and language
Americas
  • Brasil Português
  • Canada English
  • LATAM Español
  • United States English
Asia-Pacific
  • Australia English
  • Chinese Simplified 简体中文
  • Chinese Traditional 繁體中文
  • Japan 日本語
  • Korea 한국어
  • Singapore English
  • India हिन्दी
Europe, Middle East and Africa
  • Bulgaria Български
  • Czech Čeština
  • Europe English
  • France Français
  • Germany + Switzerland Deutsch
  • Israel עברית
  • Italy Italiano
  • Poland Polski
  • Romania Română
  • Spain Español
  • Sweden Svenska
  • Türkiye Türkçe
  • United Kingdom English
  • Hungary Magyar
  • Netherlands Dutch
  • Americas
    • Brasil Português
    • Canada English
    • LATAM Español
    • United States English
  • Asia-Pacific
    • Australia English
    • Chinese Simplified 简体中文
    • Chinese Traditional 繁體中文
    • Japan 日本語
    • Korea 한국어
    • Singapore English
    • India हिन्दी
  • Europe, Middle East and Africa
    • Bulgaria Български
    • Czech Čeština
    • Europe English
    • France Français
    • Germany + Switzerland Deutsch
    • Israel עברית
    • Italy Italiano
    • Poland Polski
    • Romania Română
    • Spain Español
    • Sweden Svenska
    • Türkiye Türkçe
    • United Kingdom English
    • Hungary Magyar
    • Netherlands Dutch
  • Support
  • Acronis True Image (Windows)
Support

Acronis True Image (Windows)

Acronis Cyber Protect Home Office is now Acronis True Image
  • Acronis True Image (Windows)
  • Acronis True Image (Mac)
  • Acronis True Image 2021 for PC
  • Acronis True Image 2021 for Mac
  • Acronis True Image 2020 for PC
  • Acronis True Image 2020 for Mac
  • Acronis True Image 2019 for PC
  • Acronis True Image 2019 for Mac
  • Acronis True Image 2018 for PC
  • Acronis True Image 2018 for Mac
  • Acronis True Image 2017 for PC
  • Acronis True Image 2017 for Mac
  • Acronis True Image 2016 for PC
  • Acronis True Image 2016 for Mac
  • Acronis True Image 2015 for PC
  • Acronis True Image 2015 for Mac
  • Acronis True Image 2014
  • Acronis True Image (Windows)
  • Acronis True Image (Mac)
  • Acronis True Image 2021 for PC
  • Acronis True Image 2021 for Mac
  • Acronis True Image 2020 for PC
  • Acronis True Image 2020 for Mac
  • Acronis True Image 2019 for PC
  • Acronis True Image 2019 for Mac
  • Acronis True Image 2018 for PC
  • Acronis True Image 2018 for Mac
  • Acronis True Image 2017 for PC
  • Acronis True Image 2017 for Mac
  • Acronis True Image 2016 for PC
  • Acronis True Image 2016 for Mac
  • Acronis True Image 2015 for PC
  • Acronis True Image 2015 for Mac
  • Acronis True Image 2014
  • No data

Hot topics 🔥

    • Acronis Cloud Backup Download tool
    • Acronis True Image FAQ
    • How to upgrade to Acronis True Image?
    • Download latest build
    • Autorenew management
    • User Manual
    • Fresh start with CleanUp utility
    • How to activate the product
    • Required security updates for Windows 7
    • HIT!   Initial Setup Service
    • Identity Theft Protection
    • Two-factor authentication

    Known Solutions

      • Popular technical queries
      • “Inaccessible boot device” error after system recovery to NVMe disk

      Acronis Account

        • Sign in fails
        • Change email
        • Forgot password

        Backup

          • How to back up the entire computer
          • How to back up files and disks
          • How to free up space in Acronis Cloud?
          • How to rebuild the cache to fix issues with backups
          • NAS is not detected

          Recovery

            • Restoring files from a backup
            • How to restore from a full image backup
            • Migrate to a different PC
            • Restore PC (more detailed version)
            • Error “There are no versions of the backup”

            Cyber Security

              • Advanced Antimalware Protection FAQ
              • Identity Theft Protection
              • Two-factor authentication

              License

                • Licensing FAQ
                • Licensing and Upgrade FAQ
                • How to manage subscription licenses
                • How to open the required ports?
                • Serial number is not accepted
                • Move license between computers
                • “You've exceeded the maximum number of activations for this serial number”
                • Refund policy

                Installation and activation

                  • How to install the product
                  • How to activate the product
                  • Installation fails in Windows
                  • Clean install

                  Clone disk

                    • How to clone a disk
                    • Cloning laptop hard disk

                    Bootable media

                      • How to create bootable media
                      • Acronis Survival Kit
                      Contact Acronis support team or ask Community

                      Tips, news and promo offers

                      Engage with Acronis
                      © 2003–2025 Acronis International GmbH.
                      • Legal information
                      • Privacy policy
                      • Cookie Notice
                      • Notice of collection

                      Sorry, your browser is not supported.

                      It seems that our new website is incompatible with your current browser's version. Don’t worry, this is easily fixed! To view our complete website, simply update your browser now or continue anyway.

                      © 2003–2025 Acronis International GmbH. All rights reserved.
                      Legal information