Highland Bank: “Your money (and data, applications, services) are safe with us!”
Everybody knows: it’s better to hear it once from the real customer than thousand times from a vendor. Nobody can tell you better than the actual user how the solution works, how the deployment process went, and what support they are getting. Especially so in DR space: customers don’t like talking about it, as if being (even potentially) associated with a disaster makes them look bad. Only those who really trust their solution, have tested it and know it works, are capable to freely share this information. Some even see it as a competitive advantage – like in case, the statement “Your Money is Safe with Us” goes beyond and above of what it usually implies when coming from a bank with strong, proven DR solution in place. Your data is safe, your applications will be accessible, and our service will be available. In the end of the day, it’s all about peace of mind – for the management, internal users, and their customers.
So when we approached Craig Boivin, the CTO of Highland Bank, and asked him to tell about their experience, the value, and the future plans with DR, he had no problem doing that. In fact, as you will hear, he is kind of proud of their environment and the level of the protection they have.
And while we are at it, it’s important how easy the solution can be implemented, and how well it is supported. Assurity River – an information security services provider and nScaled’s delivery partner who has designed and installed the nScaled-based solution at Highland Bank – has a wealth of experience in the data protection and security space, working with dozens of banks and financial institutions.
Finally, you’ll see a short demo of the solution – real time, not a slideware – complete with the features like Web-based recovery console, automated DR runbooks, scheduled testing, file-level recovery, and others that we could fit in 10 minutes… Enjoy!