Introducing AI-based patch stability scoring and Copilot for software deployments setup

As MSPs grow, so does the complexity of managing thousands of devices across multiple clients. Patching must be safe, timely and smart — and software deployments must be fast, reliable and scalable. But in reality, these tasks are tedious and error-prone, leading to failed updates, user disruptions and time-consuming troubleshooting.

To help MSPs stay ahead of these challenges, we’re introducing two new AI-powered capabilities in Acronis RMM:

• AI-based patch stability scoring
• Copilot for software deployment setup

These features are designed to save time, reduce errors and help technicians work smarter — not harder.

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Patching is critical for security and performance, but it’s also one of the most error-prone tasks. A single unstable patch can lead to system crashes, application issues or downtime for your clients.

AI-based patch stability scoring helps MSPs proactively avoid these issues. It uses AI-generated risk scores based on incident reports from global IT communities and open-source threat intelligence. You’ll see clear risk labels like “Stable”, “Minor issues”, “Caution” or “Critical issues” directly in the Acronis RMM console — before you patch.

Each label links to a detailed view with:

• Summary of the patch
• Reported issues and risks
• Real-world technician feedback
• Recommendations and remediation tips

With this context, you can delay unstable patches for testing, prioritize stable updates for immediate deployment and automate decision-making using smart policies — reducing downtime and minimizing technician time spent on reactive troubleshooting.

Custom software deployment can be a time-sink. Creating correct install / uninstall commands, return codes and metadata often requires skilled engineers and additional testing — making the process slow, error-prone and costly.

Copilot for software deployment setup in DeployPilot™ removes this complexity with AI-powered automation. When you upload a custom package, Copilot instantly analyzes it and generates:

• Install and uninstall commands
• Return codes
• Software metadata: name, vendor, version, architecture and more

The result: faster rollouts and fewer failed deployments. Nearly 50% of deployment failures are caused by incorrect setup — and Copilot helps reduce those errors by up to 90%, eliminating guesswork and saving technician time.

AI-based patch stability scoring Among RMM tools, only Acronis and NinjaOne offer AI-based patch insights — but Acronis goes further in two critical ways:

Acronis RMM provides stability scoring for both Windows OS updates and over 320 third-party applications, ensuring visibility across a wider range of client environments.

NinjaOne currently supports AI scoring only for Windows OS updates, leaving gaps in patch risk visibility for common business apps.

Acronis classifies each patch into clear risk categories — Stable, Minor issues, Caution or Critical issues — making it easy for MSPs to prioritize actions.

Insights include incident descriptions, known issues, recommendations and real-world feedback — all timestamped and updated continuously. By contrast, NinjaOne provides summary feedback without a scoring system, making it harder to interpret or act on.

AI-assisted software deployment with Copilot Acronis RMM is the only RMM solution that uses AI to automate the setup of custom software deployments.

While other vendors like NinjaOne and N-able support software deployment, they rely on manual inputs or static templates for setting up install / uninstall commands, return codes and metadata. This approach leaves room for configuration errors, deployment delays and reactive technician troubleshooting.

This addition marks another step forward for DeployPilot™, which already includes unique features like automatic digital signature checks and anti-malware scanning of uploaded packages. The combination of AI-driven automation and built-in security makes it the only software deployment solution built for MSPs 3.0 — helping you deliver faster, safer and smarter deployments at scale.

Watch these short demos to see how Acronis RMM uses AI for patching and software deployment.

Patch stability scoring:

Copilot for software deployment:

These new features are available now in Acronis RMM — part of the Acronis Cyber Protect Cloud platform. Whether you want to improve patch reliability or accelerate software rollouts, these AI-powered tools are here to help.

✅ New to Acronis? Start your free trial of Acronis Cyber Protect Cloud today.

🧩 Already a partner? Refer to the following documentation articles:

• Viewing the list of available patches
• Uploading software packages

Achieve peak MSP performance with Acronis RMM.