Businesses rely on data and IT more than ever before, especially following the widespread adoption of remote-first work models during and after the COVID-19 pandemic. This reliance on data has dramatically increased the need for effective and comprehensive cyber protection — and nowhere is this threat more strongly felt than among managed service providers (MSPs) who keep their clients’ organizations running.
That’s why, earlier this week, we introduced Acronis MSP Protection, our newest service designed to help MSPs meet and exceed the challenges of the modern digital landscape.
Service providers face major security challenges
Securing client data and systems is a primary concern for MSPs, and doing so reliably is increasingly tough. As the business world increasingly shifts toward remote work and collaboration, quickly adopting new tools along the way, cybercriminals have wasted no time in exploiting the many resulting security gaps.
In the early months of the pandemic, the FBI reported that cybercrime reports had spiked by 300% against the previous baseline. Today’s cyberthreats evolve quickly and are spammed at a volume never possible before as attackers leverage advances in automation. Around 80% of successful breaches result from zero-day attacks, making threat-agnostic protection all the more vital.
Perhaps most concerning is that service providers themselves now have a target painted on their backs.
Cyberattacks against MSPs are on the rise
In the Acronis Cyberthreats Report 2021, the cybersecurity experts at our global network of Cyber Protection Operations Centers (CPOCs) predicted that cybercriminals would likely step up their attacks against MSPs this year— driven by a desire to infect dozens or hundreds of targets in one fell swoop. This prediction is bearing out in real-time.
Just in the last year or so, we’ve seen several major supply chain attacks against service providers and the tools they rely on:
- Multiple ConnectWise partners had their clients hit with ransomware via a security flaw in an automation tool
- Malicious code was slipped into a SolarWinds software update, compromising many of their clients — including several U.S. government agencies
- The REvil ransomware gang managed to push out a malicious update to Kaseya’s VSA software, compromising dozens of MSPs — and thousands of those MSPs' clients
With full access to IT environments and their trusted status among clients, service providers are an incredibly juicy target for cybercriminals. The U.S. Cybersecurity and Infrastructure Security Agency (CISA) warned of these risks back in 2018, and the need is even more pressing today. About a quarter of MSPs have experienced a cybersecurity incident over the past 12 months. Each such incident has the potential to completely devastate clients’ businesses as well as your own.
Secure your MSP business together with Acronis
Acronis MSP Protection is designed not only to help today’s service providers meet their protection and security challenges but also to surpass them and thrive. Our technologies and training opportunities will help you to stand out in the crowd with more robust services — and a level of applied knowledge that clients can’t help but notice.
Strengthen your security posture
The web is crawling with untold numbers of rapidly evolving, automated cyberthreats, and your clients aren’t the only ones at risk. Acronis Detection and Response works to automatically prevent cyberthreats before they can harm your business or move laterally to clients. Enrich your endpoint security by catching threats that evade other anti-malware defenses — including never-before-seen malware variants, zero-day threats, fileless attacks, and APTs.
Increase your team’s cybersecurity expertise
The cyberthreat landscape is constantly changing, and so is the way people do business. Staying on top of these shifts can be challenging and resource-intensive, which is why we’ve developed the Acronis #CyberFit Academy. Enhance your ability to have a security-first culture by taking advantage of our cyber protection and security awareness training modules, with content specifically tailored to MSPs. You’ll increase your expertise, deliver better services to clients, and position your business as a leader in digital security.
Work with a proven security-centric partner
Businesses are built on successful partnerships, and service providers must be able to trust that the solutions they build services on top of are both effective and secure against exploitation — for a modern MSP, this can be the difference between success and collapse. Acronis takes a security-first approach to data center operations and designs products in adherence to a secure software development life cycle (SDLC). Our solutions are evaluated by multiple independent testing laboratories, and since 2018 we’ve run a bug bounty program on HackerOne.
What’s included in Acronis MSP Protection?
Service providers will receive not-for-resale (NFR) licenses for Acronis Detection and Response, covering up to 15 endpoints for partners at the “Authorized” level or above.
Acronis Detection and Response delivers protection against advanced cyberthreats, using a zero-trust approach to identify and block threats based on any deviations from normative behavior they exhibit, instead of playing the cat-and-mouse game of trying to identify continuously evolving attack techniques. Threat protection is automatic, without the need for manual or semi-manual hunting and remediation. Focused and detailed visibility into attack timelines, origins, and TTPs — as well as what the attackers attempted to accomplish — enables security incident investigations and empowers remediation efforts.
The effectiveness of this technology was proven in the recent supply-chain attack REvil carried out against Kaseya VSA — when Acronis Detection and Response immediately detected and stopped the attack on an Acronis customer. In the future, these capabilities will be integrated directly into Acronis Cyber Protect Cloud, allowing partners with NFR licenses to easily and completely protect themselves and their clients via a single solution.
In addition, MSP-centric security training from the Acronis #CyberFit Academy will help you take your business to the next level. We offer modules designed for the modern MSP and focused on cyber protection, the cyberthreat landscape, compliance, and essential security practices. Start increasing your team’s expertise right away, and empower your transition towards becoming an MSSP if desired. Acronis’ training is continuously updated to ensure that it reflects the latest knowledge in this rapidly evolving field.
We’re committed to providing MSPs with the tools that ensure their clients are protected and their businesses are profitable — but those goals aren't possible if service providers themselves are vulnerable to cyberattacks. With the release of Acronis MSP Protection, we’re providing the resources need to keep our entire partner community safe, secure, and productive.
To learn more or request your NFR licenses of Acronis Detection and Response, please complete this request form. For additional details, feel free to contact your account manager.