Imagine yourself as a service provider who wakes up one day, pours a cup of coffee, and checks email, Facebook, Instagram and Twitter – only to discover a flurry of panicky messages from customers about your service being unavailable. You rush to your management console to find that nothing is working; your entire operating environment is an unresponsive black hole. Racing to your data center, you discover a faceless attacker has wiped out every bit of data you own and maintain on behalf of your customers, erasing every hard drive on the premises.
What’s worse is they have also managed to destroy your backup servers. You have no recovery options.
That’s not an imaginary worst-case scenario. That’s what happened earlier this week to VFEmail.net, a US-based provider of secure email services.