Microsoft Office 365 has more than 155 million monthly active users, which means Microsoft’s uptime is critical to millions of businesses worldwide. Yet during the last several months, Microsoft has been struggling to ensure that users don’t experience interruption. The latest outage occurred this past Monday, February 18, crippling Microsoft Teams users for several hours.
While it’s easy to expect technology to “just work,” the truth is that for myriad reasons it doesn’t always. That’s true whether you’re leveraging cloud solutions like Office 365 or local storage options. The difference in the cloud is that you’re “renting” a solution that operates remotely. Ultimately, it is your responsibility to maintain control of your data.
Let’s consider three common instances when using Office 365 can prove costly for the unaware.