When Carbonite acquired Mozy for $145 million more than a year ago, the news understandably spooked many long-time Mozy customers and service provider partners. What would happen to their data? Would their costs increase? What kind of support could they expect?
Carbonite made a good show of trying to ease concerns, but communications were apparently less than ideal. Many Mozy users were surprised when Carbonite started being installed on their systems – and based on the reports we’ve been hearing from users and our managed service provider (MSPs) partners, the migration experience has not been smooth.
Since their backup solution is going to change regardless, now is a perfect time for former Mozy users to consider alternatives like Acronis, which offers several advantages over Carbonite.