Service Providers

Shifting towards services: Directions and challenges in the IT channel

Throughout the IT channel, solution providers are, in large part, defined by the services that they offer. For companies like Acronis to continue providing our partners with the solutions and support they need, we need to be listening to them. What tools are SPs adopting? What are the challenges they face? What’s working — and what’s not?

To take the current pulse of the industry, Acronis partnered with Channelnomics, Pax8, Dropsuite, IBM, Microsoft, and Novacoast on a collaborative study. Here, we explore some highlights from the SMB Channel Services Transformation report.

MSPs urged to recognize opportunities at the #AcronisCyberSummit

Wow. I have been involved in creating a lot of events during my career but I’ve never been involved with anything as big – or frankly as historic – as the Acronis Cyber Summit 2020. During the Summit’s three days, we welcomed more than 8,500 professionals who registered to hear 130 speakers and 20 sponsors, which means we may have pulled off what might be the largest security-focused hybrid event ever.

As a former managed service provider (MSP), I was thrilled that the Summit’s mission was different than some of the vendor events I’ve attended in the past. That’s because it wasn’t focused on pitching a product, but rather it delivered the information, training, and content to help our IT channel partners grow.

Acronis Launches 2020 Global Acronis #CyberFit Platform Program

Today, we’re excited to announce the launch of the Acronis #CyberFit Platform Program — an extension to the Acronis #CyberFit Partner Program — supporting developers in their journey to build, launch, and market new cyber protection solutions.

MSPs managing cash through a crisis

In the managed service provider (MSP) channel, Forrester tells us that about 25% of service providers are running at break-even, even during great economic times. That means that now, more than ever, it’s critical to be managing cash well. But crisis cash management is different than day-to-day management when profits are high and cash flow is steady.

The fundamentals of managing your business don’t change during a crisis regardless of what causes that crisis. Whether the cause is a natural disaster, ransomware attack, keyman illness, or a pandemic-induced recession like COVID-19, there are real, practical, and effective ways to respond to ensure the survival of your business in the short and long term.

Acronis Cyber Protect is hereThe catchy title for this post celebrates a special moment. Not many companies have a chance to disrupt and transform an old, stable industry, but that’s exactly what Acronis did today.

That’s because we’ve released Acronis Cyber Protect – our game-changing cyber protection solution that integrates backup, disaster recovery, next-gen anti-malware, cybersecurity, and endpoint management tools into one integrated service.

As a result, we’re eliminating complexity, improving productivity, and enabling our managed service provider (MSP) partners to easily and efficiently scale while making security a focus of their service portfolio.

MSPs Can Leverage the Power of Platform Integration

The typical managed service provider (MSP) faces a daunting array of obstacles to building a successful, sustainable and profitable business. To meet these challenges, MSPs must squeeze efficiencies out of their existing tech infrastructure and staff – even as they add new services. Acronis believes the key to this effort is a broad-based leveraging of integration and automation.

We’ve outlined the opportunities to MSPs in deploying broader suites of cyber protection services as well and tactics to address the accompanying integration challenges in a new white paper titled The Five Levels of MSP Platform Integration. Here’s a brief preview.

Acronis #CyberFit Financing connects small businesses to COVID-19 funds

The COVID-19 pandemic is foremost a medical challenge, but the impact that social distancing and self-isolation are having on small businesses can’t be ignored. With countless small businesses relying on Acronis solutions and so many service providers themselves small businesses, we are acutely aware of how the steps needed to contain the virus are also severely affecting our customers, our partners, and the clients they serve.

In response, we are partnering with lenders from around the globe to launch Acronis #CyberFit Financing to provide a much-needed financial safety net.

Backup and storage through the ages

Last week was the inaugural World Cyber Protection Week, a new annual event created to raise awareness of the increasingly complex protection challenges that face today’s home users, IT professionals, and service providers. Throughout it, we shared resources meant to help you prepare for the digital world of tomorrow – today, we’re shifting focus.

Join us for a fun look back at how backup and storage have evolved through the ages – and how it will continue to evolve in the years to come.

Acronis Cyber Protect Cloud Beta Case Studies

Acronis Cyber Protect Cloud recently moved out of private beta and into public beta, making it available to any service provider or cloud distributor who is interested. This is the final step before the general availability (GA) of the product, slated for next month.

As with any new product launch, feedback from beta customers is tremendously important. For this launch, not only have we gotten feedback, but three beta participants agreed to do formal case studies about their overall impressions of Acronis Cyber Protect Cloud, its relevancy to their customers, and their experience.

Larry Walsh on COVID-19’s Impact on the Channel

The global COVID-19 pandemic has changed us: shaking us to our core as a nation and as individuals as we experience something that’s never happened in modern history. People are scared, people are uncertain, and we don’t know what’s going to come next.

That’s why, when speaking to Larry Walsh, CEO of 2112 Group today about the research they did regarding the pandemic’s impact on the channel, it was refreshing to hear a message of hope amid the constant stream of negativity coming at us – seemingly from every direction.