It was a dark and stormy afternoon. IT administrator John was shaking, nervously traversing the dark corridors of his normally familiar office. He’s trembling in the sight of moving shadows, squeaking office doors and abnormally pale, almost ghoulish faces inside dark rooms of various company departments and offices.
He was in a rush to help Jane with her innocuous problem – “My PC does not work!” – that she just reported. To John, it sounded just like hundreds of other IT issues that he has resolved over his illustrious IT admin career.
But, Jane’s face was pale and she looked scared. And, that’s not even what really concerned John. It was the huge FBI logo on Jane’s PC screen, next to a timer counting down, and something about paying money that got John’s attention.