True Image 2021
Cyber Protection Week

Your digital life – protected

From $49.99
From $34.99
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True Image 2021

Cyber Protection Week

Your digital life – protected

From $49.99
From $34.99

Works On Multiple Platforms

Windows

  • Windows 10 (all editions, including October 2020)
  • Windows 8.1 (all editions)
  • Windows 8 (all editions)
  • Windows 7 SP1 (all editions)
  • Windows Home Server 2011

Windows File systems

  • NTFS
  • Ext2/Ext3/Ext4
  • ReiserFS(3)
  • Linux SWAP
  • HFS+/HFSX
  • FAT16/32/exFAT

Mac OS

  • macOS Big Sur 11.0
  • macOS Catalina 10.15
  • macOS Mojave 10.14
  • macOS High Sierra 10.13
  • macOS Sierra 10.12
  • OS X El Capitan 10.11

Mobile

  • iOS 10.3 or later
  • Android 5.0 or later

MacOS File system

  • APFS
  • HFS+
  • Core Storage
  • FAT32
  • NTFS (including Boot Camp)

Looking for help?

Frequently Asked Questions

  • What is cryptojacking?

    With carjacking, a crook jumps in and takes control of your car. With cryptojacking, online criminals use malware to secretly use the computing resources of your system to mine cryptocurrency – which requires tremendous processing power to calculate exceptionally complex digital equations, called hashes. While the malware does not steal your data, it robs you of considerable system resources, slowing your computer’s performance and significantly increasing your energy use. Sometimes cryptocurrency mining malware is injected into your system, piggybacking on apps or running in the background hoping to go unnoticed. Other times the malware attacks via your web browser when you go to an infected website and runs as long as you are connected to that site.

  • What’s the best way and, if so how, to spot Bitcoin miner malware?

    Since cryptomining demands a lot of processing power, your CPU will be asked to work overtime. If you want to test a PC for mining malware, open your system’s resource monitor (Task Manager for Windows, Activity Monitor for Macs) to see if the CPU use is unusually high. If you’ve closed all the apps on your system and the CPU is still in overdrive, or if CPU use spikes when you visit a specific website, then you may have a cryptominer at work.

  • How to stop mining malware?

    Since there are two types cryptominers – browser-based and injection-based – you need to take steps to prevent both types of attacks. For browser-based attacks, the first thing is to determine if your preferred web browser already has an extension available to stop bitcoin mining. Malware detection solutions are available from most popular browsers (e.g. Chrome’s No Coin), and there are plenty of open source extensions available as well.

    In the case of injection-based attacks that load the malware onto your system, you’ll need a bitcoin miner scanner. Acronis True Image includes an AI-based cryptomining blocker as part of the integrated Acronis Active Protection technology. So not only do you get the backup and anti-ransomware solution you need to protect your data, your system has a built-in defense against cryptominers.

  • Self-service Support

    In case you have any difficulties, product materials can be found in our Knowledge Base. Be sure to check out video tutorials and other documentation. You can also post questions on our discussion boards.

  • Contact Technical Support

    For subscription owners, there is free, 24-hour technical support. Refer to the Technical Support Site to find the appropriate support phone number.