São Paulo-based MSSP improves operational efficiency by 100% by automating patching and reducing response times with Acronis.
BTO is a managed security services provider (MSSP) with over 30 years of experience in cybersecurity, cloud services and IT consulting and support. To gain access to client computers, BTO’s team used two popular remote desktop, access and control solutions: TeamViewer and AnyDesk (free version). However, juggling multiple tools with overlapping functions hindered efficiency and increased costs.
After exploring several remote monitoring, remote desktop and patch management solutions, BTO decided Acronis Cyber Protect Cloud with Acronis RMM and EDR / XDR was the best fit. The solution enabled BTO to centralize EDR / XDR, patch management, remote monitoring, remote desktop and assistance, backup and data loss prevention (DLP).
Explore the full case study to learn how BTO increased productivity by 100%.