Pulse of the Managed Service Provider 2021: Insights and Details

As a follow-up to our in-depth research project led by Omdia (formerly Ovum) in 2020, Acronis conducted its own research among MSPs to take the pulse of the industry as it adjusts and adapts to the realities of a prolonged, global pandemic.

We conducted an online survey and received 244 responses from MSP managers and business leaders. Seventy-nine percent of the responses came from MSPs in North America, and the remaining 21% were spread out across the rest of the world.