Recovering your computer

Please be aware that recovery of a system disk is an important operation. Before you start, we recommend that you read the detailed descriptions in the following Help topics:

• Trying to determine the crash cause
• Preparing for recovery
• Recovering your system to the same disk

Let’s consider two different cases:

1. Windows works incorrectly, but you can start Acronis True Image.
2. Windows cannot start (for example, you turn on your computer and see something unusual on your screen).

Case 1. How to recover computer if Windows works incorrectly?

1. Start Acronis True Image.
2. On the sidebar, click Backup.
3. From the backup list, select the backup that contains your system disk. The backup can be located on local, network storage, or Acronis Cloud.
4. Depending on the backup type, click Recover PC or Recover disks.
5. In the opened window, select the backup version (the data state from a specific date and time).
6. Select the system partition and the System Reserved partition (if any) to be recovered.
7. Click Recover now.

To complete the operation, Acronis True Image must restart your system.

Case 2. How to recover computer if Windows cannot start?

1. Connect Acronis bootable media to your computer, and then run the special standalone version of Acronis True Image.

   Refer to Step 2 Creating bootable rescue media and Arranging boot order in BIOS for details.

2. On the Welcome screen, select My disks below Recover.
3. Select the system disk backup to be used for recovery. Right-click the backup and choose Recover.

   When the backup is not displayed, click Browse and manually specify the path to the backup. In the same window, you can connect to Acronis Cloud and select an online backup. Refer to Recovering your system from Acronis Cloud for details.

4. At the Recovery method step, select Recover whole disks and partitions.
5. Select the system partition (usually C) on the What to recover screen. Note that you may distinguish the system partition by the Pri, Act flags. Select the System Reserved partition (if any), as well.
6. You may leave all settings of the partitions without changes and click Finish.
7. Check the summary of operations, and then click Proceed.
8. When the operation finishes, exit the standalone version of Acronis True Image, remove the rescue media (if any), and boot from the recovered system partition. After making sure that you have recovered Windows to the state you need, restore the original boot order.