Installing Acronis True Image

Installing Acronis True Image

To install Acronis True Image:

  1. Run the setup file. Before starting the setup process, Acronis True Image will check for a newer build on the website. If there is one, the newer version will be offered for installation.
  2. Read the participation terms of the Acronis Customer Experience Program.
  3. Click Install.

    Acronis True Image will be installed on your system partition (usually C:).

  4. When the installation is complete, click Start application.
  5. Read and accept the terms of the license agreement.
  6. In the opened window, sign in to your Acronis account. The product will be automatically activated.

    If you install Acronis True Image for home users, you can skip this step. In this case, enter your serial number, and then click Activate.

    If you install Acronis True Image Small Office, you must sign in with an account created specifically for Acronis True Image Small Office. Refer to Acronis account for details.

Recovering from an Acronis True Image error

If Acronis True Image ceased running or produced errors, its files might be corrupted. To repair this problem, you first have to recover the program. To do this, run Acronis True Image installer again. It will detect Acronis True Image on your computer and will ask you if you want to repair or remove it.

Removing Acronis True Image

Select Start -> Settings -> Control panel -> Add or remove programs -> Acronis True Image (or Acronis True Image Small Office) -> Remove. Then follow the instructions on the screen. You may have to reboot your computer afterwards to complete the task.

If you use Windows 7 or Windows Server 2008, select Start -> Control Panel -> Uninstall a program -> Acronis True Image (or Acronis True Image Small Office) -> Uninstall.

If you use Windows 8 or Windows Server 2012, click the Settings icon, then select Control Panel -> Uninstall a program -> Acronis True Image (or Acronis True Image Small Office) -> Uninstall.

If you used the Acronis Secure Zone or Acronis Nonstop Backup, select in the window that appears what to do with the zone and Nonstop Backup storages.

Upgrading from old versions of Acronis True Image

If your current version of Acronis True Image is Acronis True Image 2014 or Acronis True Image 2015, the new version will simply update it; there is no need to remove the old version and reinstall the software. If your current version is older, we recommend that you remove the current version, first.

Please keep in mind that the backups created by the later program version may be incompatible with the previous program versions. Therefore, if you roll back Acronis True Image to an older version, you likely will have to re-create the backups using the older version. We strongly recommend that you create new bootable media after each product upgrade.

See also

Technical Support