Backing up your mobile device to a computer

A mobile backup is your guarantee that your data on your mobile device is safe and can be recovered in case of corruption or loss. You can also use the backup to transfer your personal data and settings from your old smartphone to a new one. Refer to Acronis Mobile for details.

To back up your mobile data to a computer:

1. Make sure that your mobile device and your computer are connected to the same Wi-Fi network.
2. On your computer:
   1. Start Acronis True Image 2018.
   2. On the sidebar, click Backup, and then click Add backup.
   3. Click the Backup source area, and then select Mobile device.

      A QR code will be displayed. Please do not close this window.

3. On your mobile device:
   1. Start Acronis Mobile.
   2. Select computer as a backup destination.
   3. Tap Scan QR code, point your camera at the QR code on the computer screen, and then wait until the mobile device is connected to the computer.
   4. Tap the gear icon and select the data categories that you want to back up, or tap Back up if you want to back up all of the data.
   5. [optional step] Tap Use encryption to encrypt the backup and protect it with a password. Otherwise, tap Skip.
   6. Tap Back up.
   7. Allow Acronis Mobile to access to your personal data.

When the backup is started, you can track the progress in any application - on the computer or mobile device, but the errors and warning messages are displayed in the mobile app only.

You can close both Acronis True Image 2018 on your computer and the Acronis Mobile app. The backup will continue in the background mode.

When the backup is complete, your data is uploaded to your computer. If you want data changes (for example, new photographs) to be backed up automatically, make sure the Continuous backup setting is turned on. If this setting is turned off, the new data is backed up only when you tap Back up. Refer to Mobile app settings for details.

When you change a mobile backup destination from local storage to Acronis Cloud, the connection between the mobile device and the computer is lost, and Acronis True Image stops associating the mobile backup in the list with the mobile device. Then, if you want to change the destination back to local storage, you will need to restore this connection. The connection may also be lost because of an error. To restore it, select the mobile backup in the backup list of Acronis True Image, click Reconnect, and then scan the QR code with your mobile device. After that, the backup will continue normally with the same settings.