Backing up your mobile device to a computer

A mobile backup is your guarantee that data on your mobile device is safe and can be recovered in case of corruption or loss. You can also use the backup to transfer your personal data from your old smartphone to a new one. Refer to Acronis Mobile for details.

To back up your mobile data to a computer:

Make sure that your mobile device and your computer are connected to the same Wi-Fi network.
On your computer:
1. Start Acronis True Image 2019 2017 or a later version.
2. On the sidebar, click Backup, and then click Add backup.
3. Click the Backup source area, and then select Mobile device.
  A QR code will be displayed. Please do not close this window.
On your mobile device:
1. Start Acronis Mobile.
2. Tap a plus icon to create a backup. Note that this step does not occur the first time you back up your mobile device.
3. Select computer as a backup destination.
4. Tap Scan QR code, point your camera at the QR code on the computer screen, and then wait until the mobile device is connected to the computer.
5. Select the data categories that you want to back up, or tap Confirm if you want to back up all of them.
6. Allow Acronis Mobile to access to your personal data.
7. [optional step] Enter a password to encrypt the backup and protect it. Otherwise, tap Skip Encryption.
8. Tap Start Backup.

When the backup is started, you can track the progress in any application - on the computer or mobile device, but the errors and warning messages are displayed in the mobile app only.

You can close both Acronis True Image 2019 on your computer and the Acronis Mobile app. The backup will continue in the background mode.

When the backup is complete, your data is uploaded to your computer. If you want data changes (for example, new photographs) to be backed up automatically, make sure the Continuous backup setting is turned on. If this setting is turned off, the new data is backed up only when you tap Back up. Refer to Mobile app settings for details.