Connection settings

If you are connecting to a networked computer or an NAS device, in most cases you will need to provide the necessary credentials for accessing the network location. For example, this is possible when you select a backup destination. Then, if the credentials to the location are modified, you need to correct them manually in the backup settings. Otherwise, all further backup operations will fail.

To change credentials to a network location:

  1. Open Acronis True Image 2019.
  2. In the Backup section, select the backup that has a network location as a source or destination.
  3. Click the gear icon to open the backup settings.
  4. In the Connection section, specify the user name and password to access the network location.
  5. [Optional step] Click Test connection.

    If the connection has been established, the credentials are correct.

  6. Click OK to apply the changes.