Backing up mobile devices

If you have an iOS or Android smartphone, you can use Acronis True Image to protect your mobile data such as photos, video files, contacts, and calendars. Refer to Acronis Mobile documentation for details.

To back up mobile data to local storage on your computer

  1. Make sure that:

    • Acronis True Image (2017 or later) is installed on your computer.
    • The Acronis Mobile app is installed on your mobile device.
    • Your mobile device and your computer are connected to the same Wi-Fi network.

  2. On your computer:

    1. Start Acronis True Image (2017 or later).
    2. On the sidebar, click Backup, and then click Add Backup.

    3. Click the Backup source area, and then select Mobile device.

      A QR code will be displayed. Please do not close this window.

  3. On your mobile device:

    1. Start Acronis Mobile.
    2. Tap a plus icon to create a backup. Note that this step does not occur the first time you back up your mobile device.
    3. Select computer as a backup destination.
    4. Tap Scan QR code, point your camera at the QR code on the computer screen, and then wait until the mobile device is connected to the computer.
    5. Select the data categories that you want to back up, or tap Confirm if you want to back up all of them.
    6. Allow Acronis Mobile to access to your personal data.
    7. [optional step] Enter a password to encrypt the backup and protect it. Otherwise, tap Skip Encryption.
    8. Tap Start Backup.

When the backup is started, you can track the progress in any application - on the computer or mobile device, but the errors and warning messages are displayed in the mobile app only.

You can close Acronis True Image on your computer and the Acronis Mobile app. The backup will continue in the background mode.

When the backup is complete, your data is uploaded to your computer. If you want data changes (for example, new photographs) to be backed up automatically, make sure the Continuous backup setting is turned on. If this setting is turned off, the new data is backed up only when you tap Back up.

The connection between your computer and mobile device may be lost because of an error. To restore it, select the mobile backup in the backup list of Acronis True Image, click Reconnect, and then scan the QR code with your mobile device. After that, the backup will continue normally with the same settings.