There are some software products that may cause problems with Acronis Access. The currently known conflicts are listed below:
VMware View™ Persona Management - This application will cause issues with the Acronis Access desktop client syncing process and issues with deleting files. Placing the Acronis Access sync folder outside of the Persona Management user profile should avoid the known conflicts.
Anti-virus software should not scan sync folders, as it may cause conflicts with the sync process. It is recommended that the Acronis Access Filestore folder is added to your anti-virus' ignore or white list. Unless you have turned off encryption, all the items in the Filestore folder will be encrypted and the anti-virus will not be able to detect anything but it may cause issues with some items.