In the scenario where the Acronis Access iOS app may have been installed on a device and opened previously before Mobile@Work and AppConnect VSP configurations have been set up. Simply starting the Access Mobile Client may not trigger the AppConnect setup process. In this case, it is possible to manually start the AppConnect setup process by opening the Settings menu within the Acronis Access app, tapping the MobileIron AppConnect option towards the bottom of the settings list, and selecting the Enable button. If the AppConnect setup does not begin immediately, please leave the Acronis Access app open for a few minutes to allow it to begin. Once setup begins, it will proceed as described in the previous scenario.
If the Mobile@Work app is not present on the device, Acronis Access will display a warning on this Settings menu rather than an Enable button.