Upgrading Acronis Access on a Microsoft Failover Cluster

The following steps will help you upgrade your Acronis Access Server cluster to a newer version of Acronis Access.

  1. Go to the the active node.
  2. Open the Cluster Administrator/Failover Cluster Manager.
  3. Stop all of the Acronis Access services (including postgres-some-version). The shared disk must be online.

    Upgrading on a Cluster Stop All Services

  4. Disable any anti-virus software you have or it may interrupt the installation procedure resulting in a failed installation.
  5. Double-click on the installer executable.
    Installer_Main Window
  6. Press Next to begin.
  7. Read and accept the license agreement.
  8. Press Upgrade.

    Clustering Upgrading AAS Upgrade Button

  9. Review the components which will be installed and press Install.

    Clustering Upgrading AAS Review

  10. Enter the password for your postgres super-user and press Next.
  11. When the installation finishes, press Exit to close the installer.

    Warning! Do not bring the cluster group online!

  12. Move the cluster group to the second node.
  13. Complete the same installation procedure on the second node.
  14. Bring all of the Acronis Access services online.