Upgrading from Acronis Access to a newer version

The upgrade procedure from a previous version of Acronis Access is a simplified process and requires almost no configuration.

Backup the vital components:

The Apache Tomcat folder

On upgrade the Apache Tomcat may be upgraded and all of the current Tomcat configuration files and log files will be removed. We recommend you make a copy of the Apache Tomcat folder, which by default is found here: C:\Program Files (x86)\Acronis\Access\Common\.

The PostgreSQL database

The following method creates an *.sql file containing a text representation of the source database.

  1. Open a Command Prompt window and navigate to the 9.2\bin folder located in the PostgreSQL installation directory.
    e.g. cd "C:\PostgreSQL\9.2\bin"
  2. Once your current Command Prompt directory is the bin folder, enter the following line:

    pg_dump -U postgres -f mybackup.sql acronisaccess_production
    where mybackup.sql is the desired file name for the produced backup file. It can include a full path to the location where you want the backup file to be created, for instance: D:\Backups\mybackup.sql

    Note: acronisaccess_production must be entered exactly as shown as it is the name of the Acronis Access database

  3. A "Password: " line appears. Enter the postgres password that you set during the Acronis Access installation process.

    Note: Typing the password will not result in any visual changes in the Command Prompt window.

  4. Your backup file will appear in the bin folder by default unless the output file specification contains a full path to a different directory.

Note: If you want to backup the entire PostgreSQL database set you can use the following command:

pg_dumpall -U postgres > alldbs.sql

Where alldbs.sql will be the generated backup file. It can include a full path specification, for instance D:\Backups\alldbs.sql

For full syntax on this command see: http://www.postgresql.org/docs/9.2/static/app-pg-dumpall.html

Info: For more information on PostgreSQL backup procedures and command syntax please read this: http://www.postgresql.org/docs/9.2/static/backup.html

The Gateway Server(s) database(s)

  1. Go to the server on which you have your Acronis Access Gateway Server installed.
  2. Navigate to the folder containing the database.

    Note: The default location is: C:\Program Files (x86)\Acronis\Access\Gateway Server\database

  3. Copy the mobilEcho.sqlite3 file and paste it in a safe location.

The Acronis Access configuration file

  1. Navigate to the Acronis Access installation folder containing the configuration file.

    Note: The default location is: C:\Program Files (x86)\Acronis\Access\Access Server

  2. Copy the acronisaccess.cfg file and paste it in a safe location.

Upgrade

  1. Disable any anti-virus software you have or it may interrupt the installation procedure resulting in a failed installation.
  2. Double-click on the installer executable.
    Installer_Main Window
  3. Press Next to begin.
  4. Read and accept the license agreement.
  5. Press Upgrade.

  6. Review the components which will be installed and press Install.

  7. Review the installed components and close the installer.

  8. You will be prompted to open the Configuration Utility, press OK.

    Upgrading Installer Config Prompt

  9. Verify that none of the settings in the Configuration Utility have changed. After you have verified all of your settings are as expected, press OK to close the Configuration Utility and start the Acronis Access services.