Using Mobile Access

To allow Acronis Access mobile clients to connect to your Volumes:

1. Open the Access Connect Administrator.
2. Open the Settings menu
3. Open the Mobile Access tab.
4. Select the "Enable access to Volumes from Acronis Access mobile apps" checkbox.
5. Set an IP or DNS address for the Gateway.
6. Set a port for the Gateway.
7. Select an SSL certificate. You can use the default one, but that is not recommended in a production environment.
8. Press OK.

Connecting with a mobile client

To connect to the Gateway server, you have to add it through the mobile app. Afterwards you will be able to connect with a single tap. For in-depth information on using the mobile app, please visit the Client Guides documentation.

Requrements

In order to be able to connect to your Access Connect Volumes via mobile client from outside your company LAN, you need to provide your mobile device(s) with network access to your company's network. You can do this via VPN, HTTPs Reverse Proxy or opening a firewall port.

Supported devices:

• Apple iPad 2nd, 3rd, 4th generation, Air, Air 2
• Apple iPad Mini 1st, 2nd, 3rd generation
• Apple iPhone 4S, 5, 5s, 5c, 6, 6 Plus
• Apple iPod Touch 5th generation
• Android Smartphones and Tablets (Devices with x86 processor architecture are not supported)

Supported OS's:

• iOS 7 or later
• Android 2.2 or later (Devices with x86 processor architecture are not supported)

The Access Connect app can be downloaded from:

• For iOS
• For Android

Connecting from iOS

1. In the Network section, tap the "+" button.
2. Enter the Access Connect Server Address. You can enter the server DNS name or IP address.
3. Optionally, you can set a Display Name to help you identify your server in the list of Data Sources. If you don't set one, the server will be displayed with the Server Address.
4. Select the authentication method. You can choose between Username/Password and Client Certificate.
5. Enter the Username that will be used to connect to the server.
6. If you would like to save your password so you don't have to enter it every time you connect, enable Save Password.

   Note: If you enable the Save Password option, a password field will appear and you will need to enter your password.

7. When done configuring the new server, tap the Save button.

Connecting from Android

1. Start the Access Connect app. You will be taken to the home screen.
2. Tap the Menu button on your device to open the Access Connect menu.
3. Tap the Add Server button.

4. Enter the server name or IP address of your Access Connect Gateway server. This is usually something like: acronisaccess.mycompany.com
5. Optionally, if you would like the server to appear in the app with a name other than the server name you just entered, enter an alternate Display Name for this server.
6. Enter your username. This is usually the same username you use to get to other company resources and your email account.
7. If you would like to save your password, tap the remember password checkbox and enter and confirm your password.

8. Tap Save to finish adding this server.

Connecting from Windows Mobile

To manually add a Gateway Server Data Source, do the following:

1. Open the right sidebar by sliding from the right side.
2. Tap on Settings
3. Tap on Add Access Connect Server
4. Enter the server's address.

   Note: Display name, Username and Password are optional. If you want the server to automatically authenticate you, enter a username and password.

5. Tap Add.