Syncing your calendar with Microsoft Outlook

You can synchronize tickets in the Scheduler tab with Microsoft Outlook, and share your calendar with co-workers. 

To sync tickets with Microsoft Outlook

1. Go to Task management > Service desk, and then click the Scheduler tab.
2. Click Calendar sync.
3. Log in to your Outlook account and enable your calendar to synchronize with Advanced Automation (PSA).
4. Select the Share the Calendar's synced content with everyone option to share your calendar content with other Advanced Automation (PSA) users.