Resetting two-factor authentication in case of lost second-factor device
To reset access to your account in case of lost second-factor device, follow one of the suggested approaches:
-
Restore your TOTP secret (QR-code or alphanumeric code) from a backup.
Use another second-factor device and add the saved TOTP secret in the authentication application installed on this device.
- Ask your administrator to reset the two-factor authentication settings for you.