Accessing the Cyber Protect web console

To access the Cyber Protect web console, enter the login page address into the web browser address bar, and then sign in as described below.

On-premises deployment

The login page address is the IP address or name of the machine where the management server is installed.

Both the HTTP and the HTTPS protocols are supported on the same TCP port, which can be configured during the management server installation. The default port is 9877.

You can configure the management server to prohibit accessing the Cyber Protect web console via HTTP and to use a third-party SSL certificate.

In Windows

If the management server is installed in Windows, there are two ways to sign in to the Cyber Protect web console:

  • Click Sign in to sign in as the current Windows user.

    This is the easiest way to sign in from the same machine where the management server is installed.

    If the management server is installed on a different machine, this method works on the conditions that:

    • The machine you are signing in from is in the same Active Directory domain as the management server.
    • You are logged on as a domain user.

    We recommend configuring your web browser for Integrated Windows Authentication. Otherwise, the browser will ask for a user name and password. However, you can disable this option.

  • Click Enter user name and password, and then specify the user name and password.

In any case, your account must be in the list of the management server administrators. By default, this list contains the Administrators group on the machine running the management server. For more information, refer to "Administrators and units".

To disable the Sign in as the current Windows user option

  1. On the machine where the management server is installed, go to C:\Program Files\Acronis\AccountServer.
  2. Open the file account_server.json for editing.
  3. Navigate to the "connectors" secton, and then delete the following lines:

    {
    "type": "sspi",
    "name": "1 Windows Integrated Logon",
    "id": "sspi",
    "config": {}
    },
  4. Navigate to the "checksum" section, and then change the "sum" value as follows:

    "sum": "FWY/8e8C6c0AgNl0BfCrjgT4v2uj7RQNmaIYbwbjpzU="
  5. Restart Acronis Service Manager Service as described in "Using a certificate issued by a trusted certificate authority."

In Linux

If the management server is installed in Linux, specify the user name and password of an account that is in the list of the management server administrators. By default, this list contains only the root user on the machine running the management server. For more information, refer to "Administrators and units".

Cloud deployment

The login page address is https://backup.acronis.com/. The user name and password are those of your Acronis account.

If your account was created by the backup administrator, you need to activate the account and set the password by clicking the link in your activation email.

Changing the language

When logged in, you can change the language of the web interface by clicking the account icon in the top-right corner.