Allowing only HTTPS connections to the web console

Accessing the Cyber Protect web console via HTTPS is available only if you use certificates in the PEM format. If you use PFX certificates, convert them to PEM files.

For security reasons, you can prevent users from accessing the Cyber Protect web console via the HTTP protocol, and allow only HTTPS connections.

To allow only HTTPS connections to the web console

  1. On the machine running the management server, open the following configuration file with a text editor:

    • In Windows: %ProgramData%\Acronis\ApiGateway\api_gateway.json

    • In Linux: /var/lib/Acronis/ApiGateway/api_gateway.json

  2. Locate the following section:

    "tls": {
      "auto_redirect" : false,
      "cert_file": "cert.pem",  

  3. Change the "auto_redirect" value from false to true.

    If the "auto_redirect" line is missing, add it manually:

    "auto_redirect": true,

  4. Save the api_gateway.json file.

    Please be careful and do not accidentally delete any commas, brackets, and quotation marks in the configuration file.

  5. Restart Acronis Service Manager Service as described below.

To restart Acronis Service Manager Service in Windows

In Windows

  1. In the Start menu, click Run, and then type: cmd
  2. Click OK.

  3. Run the following commands:

    net stop asm
    net start asm

In Linux

  1. Open Terminal.

  2. Run the following command in any directory:

    sudo service acronis_asm restart